NACA Complaints and Reviews

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Main address: 3607 Washington Street 02130 Jamaica Plain MA
1-888-302-NACA, ,
  • 156+3 mobile complaints
  • $230K claimed losses
  • $1.4K average
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  • Jul 21
  • Loans and Mortgages
  • Uneducated Staff
  • 4

I can agree that Naca is very unprofessional and has uneducated people working for them. Me and my wife had a phone interview that they had 30 days to prepare for. When they never called we decided to call the counselor only to have him treat us very rudly deneying any appt at all when i had confirmed with him the week before. I am a realtor and wanted to through the program myself before... Read more

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  • Jul 12
  • Loans and Mortgages
  • Birmingham, Alabama
  • Other Product
  • 55

I have been in the home preservation business for many years. Believe it or not people in my position want to help you save your home. It doesn't benefit the lender to take back a home and sell it for less than half of what is owed on the home. I do not work for NACA, but am in the business of home preservation and modifications. Investors require certain documentation in order to consider... Read more

Was this review helpful? 1 1
  • From mobile
  • NACA
  • Jul 08
  • by anonymous
  • #507665

My experience with NACA is not one I wish for anyone. The Philly office is the just like the other complaints. ... awful! !! Is been over a year and we still have not even qualified. We have no late credit issues and have enough income. They never call back and never submit our info when sent to them. They are very unprofessional!!! I would not recommend anyone to NACA! Add comment

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  • Jun 24
  • Professional Services
  • Charlotte, North Carolina
  • Purchase Program
  • 1
  • 189

I had this page bookmarked in the event that we didn't close on our home. However, we closed after A LOT of bickering with the Mortgage Consultant, handholding, and negotiating with the closing department over minor "issues" that would have been overlooked by a traditional lender. Our situation is a little different because 1) we didn't HAVE to use the program, we just saw it as a way to save... Read more

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  • Jun 16
  • Finances
  • False Closing Dates
  • 4
  • 223

If I had to choose one word to describe NACA it would be HORRIBLE.We have been waiting to close for 9 months and still have not closed.If you see the sign that says NACA RUN LIKE ***!!!!!!!!!I do not think it is a legit company.They tell you false closing dates to deceive you.If YOU SEE THE SIGN NACA NACA RUN RUN LIKE ***. NACA is run by unprofessional,uneducated and inappropriate people.THEY ARE... Read more

Was this review helpful? 2 0

  • Jun 16
  • Loans and Mortgages
  • Loans
  • 301

My house was sold back on April 4th...suppose to close on May31st. We are on our 3rd delay. I met all requirements by the inspector to my house. We jumped through hoops to make sure we did it within time frame for inspector to come out and re-inspect. The bank they use, lost the buyers file for over 2 weeks. The seller of the house we are buying is about ready to put their house back on the... Read more

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  • Jun 13
  • Loans and Mortgages
  • Monterey Park, California
  • Loan Modification
  • 221

NACA was designed to empower, they will not hold your hand but will give you an instruction book. Its up to each of us to use it!! My family and I were going to lose our home in 2011 and through their home save program we were able to re-negotiate the terms of our loan to an affordable solution. Our payments dropped by 50% and it now included the property taxes thanks to NACA. We worked with... Read more

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  • Jun 12
  • Loans and Mortgages
  • Philadelphia, Pennsylvania
  • Naca Program
  • 1
  • 233

I am also on the sellers side and working with buyers part of NACA's program. We are supposed to close tomorrow, after already delaying close the first time. And it looks like we are not going to close tomorrow either. My realtor is being given the runaround about what else they still need to review. And why does everything take so long? My famly has already moved out of our house and put our... Read more

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  • Jun 06
  • Loans and Mortgages
  • Shawnee, Kansas
  • Other Product
  • 1
  • 203

A sellers perspective. NACA and Bank of America (underwriters) are historically difficult to work with. My buyers had all of their paperwork in and then BofA asks for more and more. This has been going on for 2 months now. Then they require the buyers to be out of their previous house before they can close on the next purchase. Then they drag their feet providing a closing date. We've... Read more

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  • Jun 05
  • Loans and Mortgages
  • Austin, Texas
  • Mortgage Company
  • 1
  • 361

Our family had a tragedy about 10 years ago with the eventual loss of our daughter after a long illness. We pretty much mortgaged the farm so to speak so that we could keep getting her medical care. We had some credit problems and got behind on our house payments but did manage to sell our house without foreclosure or a short sale. We had to put $11,000 with the sale to make sure it was... Read more

Was this review helpful? 4 0
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