NACA Complaints and Reviews

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NACA
Main address: 3607 Washington Street 02130 Jamaica Plain MA
1-888-302-NACA, , services@naca.com
  • 180+6 mobile complaints
  • $330K claimed losses
  • $1.8K average
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  • From mobile
  • NACA
  • 22 hours ago
  • by anonymous
  • #561682

I have been separated from my husband for 2 years. In the state of North Carolina once you don't live in the same house you that is a legal seperation. Naca wants me to hire a lawyer to get papers saying that I am legally seperated and in the end I still might not get a mortgage because they will want a divorce decree. NACA IS FULL OF IT. Stay away from this company !!!! Add comment

     

  • Nov 14
  • Loans and Mortgages
  • Naca Program
  • 2
  • 2
  • 403

I STARTED WITH NACA ABOUT 9 YEARS AGO, OKAY NACA IS A PROGRAM THAT IS SUPPOSED TO HELP YOU IN FINICIAL DIFFICULTIES..NOT! I PAY AN EXTRA $50.00 EVERY MONTH AND FOR WHAT...AND HAVE TO PAY IT FOR 8 YEARS..PLEASE DON'T MAKE THE SAME MISTAKE I MADE, WORST DECISION I EVER MADE..IF THERE IS A WAY I CAN GET OUT IT SOMEONE PLEASE LET ME KNOW!EVERY TIME I CALL I GET THE RUN AROUND MAKES NO SENSE, PAYING... Read more

Was this review helpful? 4 3

     

  • Nov 12
  • Loans and Mortgages
  • Boston, Massachusetts
  • Mortgage
  • 3
  • 3
  • 386

I have been with NACA over a yr. Took me 6mths to get approved. Finally found a house and that's when everything went to ***. I have been having issues closing and before closing. I have contacted member services , my mortgage counselor, his boss, his boss boss etc ( member serv is a waste of time since they direct me back to my useless mortgage counselor). My mortgage counselor (boston Office )... Read more

Was this review helpful? 1 1
  • From mobile
  • NACA
  • Nov 12
  • by anonymous
  • #557082

The worst company in the world. They are a bunch of lairs,I lost two purchases thank you for this people. They just take long on all of the entire process that makes the sellers and lenders quit about the purchase. They are not take responsibility if their HANDS department takes too long over the approvals. Don't trust in this people,go direct to the real bank. Add comment

     

  • Nov 12
  • Loans and Mortgages
  • Bellevue, Washington
  • Manager
  • 1
  • 1
  • 145

The Charlotte Office is horrible. The office manager Rochelle is rude all the time. I have worked with several counselors who were rude, unprofessional, never followed up or followed through. We are suppose to upload information to our file for the counselors to review but they dont. When you call them on it they have no explanation, its like you are bothering them. I have had to contact... Read more

Was this review helpful? 1 3

     

  • Nov 11
  • Loans and Mortgages
  • Loan Documents
  • 1
  • 1
  • 147

"My counselor" would be asking me to submit documents and I would submit the documents but majority of the time 9 out of 10 times he will deny me submitting the document. So, I began walking to the office and handing it to him, yet still he will request for the same documents I came to drop off and emailed him. He is very insulting and has a very rude attitude when he responds to an email.... Read more

Was this review helpful? 3 1

     

  • Nov 06
  • Loans and Mortgages
  • Kansas City, Missouri
  • Conventional Loan
  • 4
  • 4
  • 533

i attended a workshop in 2/14, I liked the idea of financial savings so I became a member and started submitting my paper work. My credit score qualified me for conventional loans but I wanted the interest buydown and closing savings. I've submitted so many documents, went through 4 counselors, had complaints about each one. This last one has made me lose the home of my dreams. I was to close in... Read more

Was this review helpful? 11 2

     

  • Nov 05
  • Loans and Mortgages
  • Washington, District Of Columbia
  • Appointment
  • 1
  • 1
  • 220

Dealing with NACA 3+ years. Still at square one. First counselor left. Second same. Third is basically an incompetent ***. Have been asked to submit documents numerous times. Final straw was email today stating I am still not qualified. I contacted counselor #3 (who has not communicated with me since February 2014). Told me I have an appointment on January 24, oh wait, that was January 24,... Read more

Was this review helpful? 2 1

     

  • Nov 03
  • Loans and Mortgages
  • Positive Experience
  • 4
  • 4
  • 511

If you have browsed through these comments on Pissed Consumer, you are no doubt aware that we (NACA) monitor this website on a regular basis. Historically, we have found several things that occur frequently within these complaints: The person making the complaint almost never tells the whole story. In those cases where the complainer later provided us with their file identification so we could... Read more

Was this review helpful? 10 0

     

  • Nov 02
  • Loans and Mortgages
  • Dumfries, Virginia
  • Naca Program
  • 3
  • 3
  • 369

We found our HOC so we accepted a Contract on 10/1/14 with NACA member, with a closing date of 10/3/14. Did not Close; buyer needed extension until 10/15/14 Did not Close Again... Buyer and Buyers Realtor needed extension until 10/31/14... Did not Close (No Clear To Close)... We are now out of contract with our Home of Choice and if we lose our home; everyone looses!!! This program will not... Read more

Was this review helpful? 5 1

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