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NACA

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The Neighborhood Assistance Corporation of America ("NACA") is a non-profit, community advocacy and home-ownership organization. Started in 1988, NACA has a tremendous track record of successful advocacy against predatory and discriminatory lenders as well as providing the best mortgage program in America with $10 billion in funding commitments. NACA is the largest housing services organization in the country and is rapidly expanding by growing its existing 30+ offices. NACA also provides property renovation assistance and Membership Assistance for NACA homeowners. NACA’s Home and Neighborhood Development ("HAND") Department addresses repair issues, and where appropriate provides rehab assistance throughout the renovation process. NACA’s Membership Assistance Program (MAP) provides comprehensive counseling for Members who are delinquent on their home payments, including establishing payment agreements and providing financial assistance to help Members avoid foreclosure. The NACA program has developed state-of-the-art mortgage software for web-based counseling, processing and underwriting, called "NACA Lynx". Please try to contact NACA Customer Service directly prior to posting any complaints on this site.

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NACA Complaints & Reviews

NACA Reviews

Slimtee
NACA is everything, but real
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I'm in the home purchase program with NACA. For the past 7 months, I have submitted everything they asked for and beyond. Their webfile is horrible. You have no idea what is go...

#318491
May 14, 2012
59

Yami
NACA - Just hoping & wondering...need some updates...
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

April 2012 my friend & I attended NACA's big event (we spent 2 days). We already complied with all the requirements. My counselor (via phone) set an appointment to call me. But th...

#317983
May 12, 2012
107

Anonymous
NACA - From NJ
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I heard about NACA through an realtor and i was very interested. I went to the "meeting" in willingboro, which is about a little less than an hour away. they gave us all the info...

#317065
May 07, 2012
155

Jneh81
Seriously NACA ? Seriously?
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

Here we go again! I was SUPPOSED to have my next (hopefully LAST) appointment on Thursday April 26th. On Wednesday I emailed one of the young ladies in the DC office who is actual...

#315504
Apr 29, 2012
351

Anonymous
NACA is Fake
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

April 23, 2012, went online sunday got registered left work monday afternoon went there to find out that register online was a waste of time got a number on a card sat thru and ori...

#314346
Apr 24, 2012
473

Missie19...
NACA
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

We drove 8 hrs to attend an event by NACA, we were given a proposal by NACA and were thrilled, being that my wife lost her job due to diagnoses of MS and her symptoms. We are now a...

#313559
Apr 20, 2012
518

Anonymous
NACA IS HORRIBLE
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

NACA is a non-profit organization that travels around the country promoting its "Save the Dream" campaign by assisting home owners and buyers. I am a home owner and have my mortga...

#312762
Apr 17, 2012
657

Mileeho
NACA DESTROYED my credit
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

So, in 2008, my husband and I heard all of his wonderful stuff about NACA and how they were helping people modify their mortgages. (Oh, one important thing to note: the mortgage ...

#308979
Mar 31, 2012
1067

Sweetpea...
NACA IS A JOKE PEOPLE
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

The NACA Oakland is a joke. I've made several appointments with this office and NOT ONE TIME have I seen a counselor as a matter fact I don't know who my counselor is and ...

#305318
Mar 16, 2012
650

Anonymous
NACA
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

NACA has a very stressful process, I almost lost the home I had a contract on. The lack of communication is the worst. They didnt seem very concerned, but there are some great rea...

#303424
Mar 09, 2012
763

Jneh81
NACA - Getting annoyed
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I attended the first time homebuyer workshop in August and couldnt get a date for my first intake meeting until December 15, 2012. At that time I was given a list of things to fix...

#303032
Mar 07, 2012
924

Kdonlon1
NACA
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

Last Feb we went to a NACA dream event in SF. We went hoping to get a loan modification, instead we ended up with a repayment plan agreement. They wanted $1000 along with loan docs...

#302448
Mar 05, 2012
670

Anonymous
NACA is the most disgusting agency do not mess with them!!
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

We were approved for a modest loan twice thru NACA, had a house built, did walk thru, and then they said they wanted it re-appraised? Now they want paperwork that we have submitted...

#299429
Feb 23, 2012
918

Anonymous
NACA SAVE THE DREAM PROGRAM
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

On January 12th 2012 I attend the save the dream tour in Atlanta, Ga. The process seemed very streamline and to start I was pleased with the flow and how orderly they appeared to ...

#289919
Jan 18, 2012
1591

Nosatisf...
Sad Customer Service at NACA - 2 years later; and still no house!!
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I started the NACA homebuying program 2 years ago. We had over 60K in medical debts. We worked hard and paid off over 48K in two years so that we cold qualify for our home. ...

#283587
Dec 23, 2011
1510

Anonymous
NACA
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I worked with this company for over a year. They are a terrible FRAUD! Not because I did not get my way. Because the servicing company used the info that NACA supplied not to he...

#276424
Nov 21, 2011
1713

Cypressc...
NACA - Buyer Beware!!! Evil Malicious Deceitful Company
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

SAVE YOUR MONEY!!! >PLEASE DO NOT GET A LOAN FROM NACA< DO YOURSELF A FAVOR STAY AWAY, I WASTED $30,000 down payment to lower my interest rate. I should just have went to my local ...

#275310
Nov 16, 2011
1605

PISSEDIN...
NACA killed my wifes dream
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

We went to the Cleavland seminar and was pleased what we heard now it has been seven months and we have 200 emails between us we have sent over 200 faxes we have spoke to are...

#267820
Oct 13, 2011
1532

Sharonlj...
NACA - 2nd chance homebuying program can help. Please call 972-293-0200 we have several programs
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

To All NACA former clients. WE CAN HELP!! 2nd Chance Homebuying Program has several programs that can help you get into a home. Please call (972)293-0200. Please don't be disma...

#267395
Oct 11, 2011
1426

Anonymous
NACA - Worst non-profit I support it's shut down
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I have been on the NACA home purchase program for over a year now.  My previous councilor was Patricia Baker, unfortunately she is no longer with the Washington DC office and no o...

#262922
Sep 19, 2011
1728

NBS
NACA (Neighborhood Assistance Corporation of America)
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I am asking for help. I need someone from NACA to open an investigation on my file. I am 56 days into a contract in buying a home. My counselor still has not submitted my file to...

#259371
Sep 02, 2011
1679

NS1954
NACA - DISAPPOINTED/SCAM
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

If you can avoid getting involved with NACA your ahead of the game. I've been jumping through hoops for two years now, and on July 5th I entered into a contract. I thought all of...

#257214
Aug 23, 2011
1915

Jamesbon...
NACA you can go to ***!!!!
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

If you waste your time like I did for the last 15 months running around like a an *** with dreams and hopes of putting my family in a home you would be bashing this bs company too!...

#257051
Aug 22, 2011
1243

Pissedbe...
NACA is the WORST
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I cannot speak on the wonders of Naca because I've never even completed my counseling with them. I've had over 5 phone appts and all 5 of them were missed. No calls no show. They t...

#256985
Aug 22, 2011
1056

Anonymous
Join me in contacting 60 MINUTES about NACA lies
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I have been lead on lied to and scolded for using caps. Enough is enough. I have done everything they have asked for and done it more than twice. The Oakland office is out of contr...

#256640
Aug 20, 2011
1464

Anonymous
NACA Dallas
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I am currently living in my home in Arlington Tx. I used the NACA Dallas office the entire process took me 5 months from going to the workshop to closing on the home. I did exper...

#250137
Jul 20, 2011
2018

Anonymous
NACA is stealing my dream of home ownership
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I have been in NACA *** since 6/5/10. My first MC had her last day on my first appointment and lost all my paper work. so the office manager asked me to come in again and bring bac...

#249479
Jul 17, 2011
1336

Anonymous
Unprofessional customer services @NACA
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I am a homeowner in GA wasted time trying to get help from NACA- I thought they worked for homeowners not the banks? I was denied and got no explanation why ---no solutions 3 day...

#240928
Jun 02, 2011
1202

Anonymous
NACA is disorganized with poor customer service
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

I just closed on my house last week with NACA and I earned the interest rate I received. I had all of my information together, an average credit score, and no debt except a studen...

#226175
Mar 11, 2011
2297

Nonofyob...
NACA & Bank of America true Partners!
5.0 3607 Washington Street Jamaica PlainMA02130 1-888-302-NACA https://www.naca.com/about_naca/nacaContact.jsp

We've been trying to get a modification through NACA since August 2009. We keep getting the run-around. Talking to a negotiator is actually talking to Bank of America...who could c...

#219818
Feb 04, 2011
2214
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Related Information

Loans and Mortgages
Every time there is a need to borrow money person faces an option - to go to a mortgage broker or to work with a direct lender. Many people choose to work with mortgage brokers and direct lenders alike, depending on their individual situation and needs. A mortgage is a lien on a property/house that secures a loan and is paid in installments over a set period of time. The mortgage secures a person's promise that he/she will repay the borrowed money to buy a home. A person should be ready for a financial commitment that could last several decades. Mortgages come in many different shapes and sizes, each with its own advantages and disadvantages. It is vital to make sure that the right mortgage is selected, the one that is right for a person, his/her future plans, and his/her financial situation. Each borrower may choose among the following types of mortgage: fixed-rate mortgage, adjustable-rate mortgage, balloon/reset mortgage, reverse mortgage. A loan is a type of debt. A loan predetermines the redistribution of financial funds over a certain period of time, between the borrower and the lender. At first the borrower receives a certain amount of money from the lender. The borrowed sum is usually but not always paid back in regular installments, to the lender. As a rule, the service is offered at a cost, which is called an interest on the debt. Under the terms of the loan, a borrower may be subject to certain restrictions - loan covenants. Loans are offered by all the financial institutions, like banks and financial services companies.

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