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NACA

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The Neighborhood Assistance Corporation of America ("NACA") is a non-profit, community advocacy and home-ownership organization. Started in 1988, NACA has a tremendous track record of successful advocacy against predatory and discriminatory lenders as well as providing the best mortgage program in America with $10 billion in funding commitments. NACA is the largest housing services organization in the country and is rapidly expanding by growing its existing 30+ offices. NACA also provides property renovation assistance and Membership Assistance for NACA homeowners. NACA’s Home and Neighborhood Development ("HAND") Department addresses repair issues, and where appropriate provides rehab assistance throughout the renovation process. NACA’s Membership Assistance Program (MAP) provides comprehensive counseling for Members who are delinquent on their home payments, including establishing payment agreements and providing financial assistance to help Members avoid foreclosure. The NACA program has developed state-of-the-art mortgage software for web-based counseling, processing and underwriting, called "NACA Lynx". Please try to contact NACA Customer Service directly prior to posting any complaints on this site.

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NACA Reviews

Anonymous
NACA SAVE THE DREAM PROGRAM

On January 12th 2012 I attend the save the dream tour in Atlanta, Ga. The process seemed very streamline and to start I was pleased with the flow and how orderly they appeared to ...

#289919
Jan 18, 2012
150

Nosatisf...
Sad Customer Service at NACA - 2 years later; and still no house!!

I started the NACA homebuying program 2 years ago. We had over 60K in medical debts. We worked hard and paid off over 48K in two years so that we cold qualify for our home. ...

#283587
Dec 23, 2011
386

Anonymous
NACA

I worked with this company for over a year. They are a terrible FRAUD! Not because I did not get my way. Because the servicing company used the info that NACA supplied not to he...

#276424
Nov 21, 2011
702

Cypressc...
NACA - Buyer Beware!!! Evil Malicious Deceitful Company

SAVE YOUR MONEY!!! >PLEASE DO NOT GET A LOAN FROM NACA< DO YOURSELF A FAVOR STAY AWAY, I WASTED $30,000 down payment to lower my interest rate. I should just have went to my local ...

#275310
Nov 16, 2011
664

PISSEDIN...
NACA killed my wifes dream

We went to the Cleavland seminar and was pleased what we heard now it has been seven months and we have 200 emails between us we have sent over 200 faxes we have spoke to are...

#267820
Oct 13, 2011
855

Sharonlj...
NACA - 2nd chance homebuying program can help. Please call 972-293-0200 we have several programs

To All NACA former clients. WE CAN HELP!! 2nd Chance Homebuying Program has several programs that can help you get into a home. Please call (972)293-0200. Please don't be disma...

#267395
Oct 11, 2011
664

Anonymous
NACA - Worst non-profit I support it's shut down

I have been on the NACA home purchase program for over a year now.  My previous councilor was Patricia Baker, unfortunately she is no longer with the Washington DC office and no o...

#262922
Sep 19, 2011
1018

NBS
NACA (Neighborhood Assistance Corporation of America)

I am asking for help. I need someone from NACA to open an investigation on my file. I am 56 days into a contract in buying a home. My counselor still has not submitted my file to...

#259371
Sep 02, 2011
967

NS1954
NACA - DISAPPOINTED/SCAM

If you can avoid getting involved with NACA your ahead of the game. I've been jumping through hoops for two years now, and on July 5th I entered into a contract. I thought all of...

#257214
Aug 23, 2011
1298

Jamesbon...
NACA you can go to ***!!!!

If you waste your time like I did for the last 15 months running around like a an *** with dreams and hopes of putting my family in a home you would be bashing this bs company too!...

#257051
Aug 22, 2011
760

Pissedbe...
NACA is the WORST

I cannot speak on the wonders of Naca because I've never even completed my counseling with them. I've had over 5 phone appts and all 5 of them were missed. No calls no show. They t...

#256985
Aug 22, 2011
637

Anonymous
Join me in contacting 60 MINUTES about NACA lies

I have been lead on lied to and scolded for using caps. Enough is enough. I have done everything they have asked for and done it more than twice. The Oakland office is out of contr...

#256640
Aug 20, 2011
907

Anonymous
NACA Dallas

I am currently living in my home in Arlington Tx. I used the NACA Dallas office the entire process took me 5 months from going to the workshop to closing on the home. I did exper...

#250137
Jul 20, 2011
1388

Anonymous
NACA is stealing my dream of home ownership

I have been in NACA *** since 6/5/10. My first MC had her last day on my first appointment and lost all my paper work. so the office manager asked me to come in again and bring bac...

#249479
Jul 17, 2011
951

Anonymous
Unprofessional customer services @NACA

I am a homeowner in GA wasted time trying to get help from NACA- I thought they worked for homeowners not the banks? I was denied and got no explanation why ---no solutions 3 day...

#240928
Jun 02, 2011
806

Anonymous
NACA is disorganized with poor customer service

I just closed on my house last week with NACA and I earned the interest rate I received. I had all of my information together, an average credit score, and no debt except a studen...

#226175
Mar 11, 2011
1800

Nonofyob...
NACA & Bank of America true Partners!

We've been trying to get a modification through NACA since August 2009. We keep getting the run-around. Talking to a negotiator is actually talking to Bank of America...who could c...

#219818
Feb 04, 2011
1704

Agneso
My 1st NACA experience-Save the Dream Tour LA January 2011

The first time I had heard about NACA, Neighborhood Assistance Corporation of America was last year in the midst of all the mortgage crisis plus the controversial ways NACA got thi...

#218246
Jan 25, 2011
3986

Pioneer
NACA Relies too much on electronic communication

I received a 3 month trial period with GMAC. I made the payment late and was not given a second chance. I contacted NACA for assistance back in June 2010. I have been trying to get...

#212031
Dec 17, 2010
1060

Nacafake
NACAfake

I have been dealing with NACA for over 2 years with no results. I've even transferred from Tampa to Jacksonville office with no success-even the officer manager quit! NACA reminds ...

#211928
Dec 16, 2010
907

Anonymous
NACA Pitfall

Apparently NACA has a lot of clients and gets just $150 per completed processed mortgage. They really do not have the motivation to help if processing your mortgage will take longe...

#210466
Dec 07, 2010
1007

Kvang96
NACA really SUCK!

After working with NACA for 9 months and they still keep telling us to fax documentation to them but they didn't even look at it. Just keep telling us to do the same thing over an...

#209203
Nov 29, 2010
788

Anonymous
NACA - Have been working with the "Home Save" program for a year now with no results!

Have been working with the "Home Save" program for a year now with no results! I deal with a different person each time I call. They have asked for updated documents 4 times now,...

#205347
Nov 02, 2010
1768

10762
NACA complaint-big time

I'm very upset about naca. they told me to go on the webfile. in order to do that i need a password. i'm unable to get it and nobody in that company is answering the phone....

#203730
Oct 22, 2010
970

Anonymous
NACA - Now days mortgage companies don't understand what the customer is going thru because its not them. W

Now days mortgage companies don't understand what the customer is going thru because its not them. We're all living in a world where people just don't care, respect is ...

#203659
Oct 21, 2010
940

Anonymous
NACA - Fraud Fraud Fraud Fraud Fraud Fraud

Naca is a fraud; they take you through a long process and hold your file for years they tell you everything is okay and then say they cannot work with you. Do not trust them. They...

#202704
Oct 14, 2010
2122

Anonymous
NACA - POOR CUSTOMER SERVICE

I 'm writing this complaint to inform NACA about the unprofessional staff they have at the Birmingham office located at 529 Beacon Parkway, Suite-204, Birmingham, AL 35209. Bu...

#202308
Oct 12, 2010
1512

Unhaappy
NACA - Waste of time

My mother and I attended the naca workshop in L.A. We did nt sleep for 2 nights and 3 days. Just to be told in 2 minutes they can't help us. The reps from Freddie Mac stated I ...

#201621
Oct 07, 2010
1247

Jbeltran...
NACA A TOTAL WASTE OF TIME IN FLORIDA

NACA is a complete wasting of time. Total disorganized organization, poor customer service, they don't do follow up with what they do and to get someone over the phone it takes alm...

#200637
Sep 29, 2010
911

Anonymous
NACA - From a Realtor's Point of View

This was a very dissapointing experience for me and my Buyers. I have been in the business for 23 years and this one is one of the worst experiences yet. My Buyers did everything t...

#200253
Sep 27, 2010
1502
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Loans and Mortgages
Every time there is a need to borrow money person faces an option - to go to a mortgage broker or to work with a direct lender. Many people choose to work with mortgage brokers and direct lenders alike, depending on their individual situation and needs. A mortgage is a lien on a property/house that secures a loan and is paid in installments over a set period of time. The mortgage secures a person's promise that he/she will repay the borrowed money to buy a home. A person should be ready for a financial commitment that could last several decades. Mortgages come in many different shapes and sizes, each with its own advantages and disadvantages. It is vital to make sure that the right mortgage is selected, the one that is right for a person, his/her future plans, and his/her financial situation. Each borrower may choose among the following types of mortgage: fixed-rate mortgage, adjustable-rate mortgage, balloon/reset mortgage, reverse mortgage. A loan is a type of debt. A loan predetermines the redistribution of financial funds over a certain period of time, between the borrower and the lender. At first the borrower receives a certain amount of money from the lender. The borrowed sum is usually but not always paid back in regular installments, to the lender. As a rule, the service is offered at a cost, which is called an interest on the debt. Under the terms of the loan, a borrower may be subject to certain restrictions - loan covenants. Loans are offered by all the financial institutions, like banks and financial services companies.

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