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  • Customers like
    • Best loan program in america6
    • No money down4
    • Naca qualifications3
  • Customers don't like
    • Communication11
    • Counselor9
    • Waste of time9

  • 4 hours ago
  • Finances
  • Paradise Valley, Arizona
  • Naca Program
  • 14

They poach Realtors clients by keeping Realtors intentionally uninformed and out of the loop. In order to steal their clients, they ask the member again and again who their realtor is and ask them to fill out forms and send them back to the "Real Estate Dept" for "re approval" every time they can. If the clients don't do this, which most don't, then they default to their in house realtor Larry... Read more

Was this review helpful? 0 0

  • Jul 20
  • Loans and Mortgages
  • Augusta, Georgia
  • Naca Home And Neighborhood Development Department
  • 145
  • REVIEW RATING 4/5

The HAND department is the devil Read more

Was this review helpful? 0 1

  • Jul 18
  • Loans and Mortgages
  • Hanson, Massachusetts
  • Naca Mortgage
  • 2
  • 2
  • 547
  • REVIEW RATING 5/5

Very sorry to hear about your experienced, Believe me I know how do you feel. Because I purchased my home with NACA 8 years ago let me tell you the process only took me 3 months this is my first home and everything they claim to do on their website is a bunch of lies, I would get me my lawyer to represent me but they lied that their lawyer was defending my interest and I only had 3 appointments{... Read more

Was this review helpful? 5 2

  • Jul 17
  • Loans and Mortgages
  • Islandia, New York
  • 1
  • 1
  • 260
  • REVIEW RATING 4/5

Naca experience is the worst. It is too scary to imagine the level of incompetence that has the intimate financial information that they do. I get sick to my stomach just thinking about it. When confronted with the level of incompetence(not in a demeaning way) They act as if they are on a street corner and want to get into a verbal confrontation. For lack of a better words too ghetto. They must... Read more

Was this review helpful? 2 2

  • Jul 16
  • Loans and Mortgages
  • Phoenix, Arizona
  • Naca Homeownership Program
  • 3
  • 3
  • 270
  • REVIEW RATING 5/5

NACA, with the exception of my experience with Wells Fargo and losing our house to Short Sale, this was almost as bad. The experience is going on 1 year with our current closing approaching 70 + days, and we now have our sellers talking about relisting the house we are purchasing. We have lost houses because of NACA's incompetence and lack of urgency. Our counselor has made the experience even... Read more

Was this review helpful? 4 1

  • Jul 15
  • Loans and Mortgages
  • New York, New York
  • Positive Experience
  • 1
  • 1
  • 250
  • REVIEW RATING 4/5

I attended a seminar in Feb. 2011, found my house in October, 2011, closed in January 2012. My interest rate is 0.125%. I have a two family and my tenants rent check covers my whole mortgage, plus the taxes and the insurance!!! Thank you Naca!!!! Yes, the whole process was tedious, but well worth it at the end!!! If I had to do the whole process all over again, I would. My counselor worked... Read more

Was this review helpful? 3 1

  • Jul 14
  • Loans and Mortgages
  • Chicago, Illinois
  • Positive Experience
  • 1
  • 1
  • 229
  • REVIEW RATING 5/5

NACA assisted with giving my family a new start at home ownership. The best part about the program is the financing and extremely low interest rates. The program assisted me with training myself of budgeting my money and making wise(r) decisions on purchases with credit. After choosing my home, the NACA purchasing process went fast and without a glitch. I recommend any one who is looking for... Read more

Was this review helpful? 4 2

  • Jul 14
  • Loans and Mortgages
  • Fort Lauderdale, Florida
  • Naca Staff
  • 1
  • 1
  • 229
  • REVIEW RATING 5/5

I have been with Naca since January of 2015 and it is now July 2015 and still nothing. Their counselors never answer their phones or emails and their member services staff are rude and irrogant. I am ready to give up on them if they don't get their things together. After multiple hours on the phone with them and sending emails and sitting in meetings sending paperwork. I'm not wondering if it is... Read more

Was this review helpful? 1 1

  • Jul 10
  • Loans and Mortgages
  • Naca Mortgage
  • 1
  • 1
  • 461
  • REVIEW RATING 5/5

I am having the same exact issue. I will not have a place to stay in a week, and that is the closing date NACA provided. Mind you was 60 days after the seller agreed to and NACA continues to drag their feet: never responding to E-mails, when they do respond their attitudes are deplorable, they are very secretive with the lender conditions. I done everything NACA has asked of me for the past year... Read more

Was this review helpful? 3 0
  • From mobile
  • Naca
  • Jul 10
  • by anonymous
  • #663685

Waste of time, no comunication, horrible service. Add comment

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