2.1
  • Program2 votes
  • Tammy clark very helpful1 votes
  • Program description1 votes
  • Communication6 votes
  • Waste of time5 votes
  • Counselor5 votes
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  • Mar 27
  • Financial Services - Consulting, Marketing
  • Washington, District Of Columbia
  • Positive Experience
  • 119
  • REVIEW RATING 4/5

Naca Has been a great service to me so far, I did remote counseling where i didn't have to got to the office until i was qualified and that was within maybe 4 months, It took patience and I made sure I was organized and sent in everything that they wanted even if i had to send it 5 times but it got done. I also had some problems with switching counselors, but sometimes you do have to stay on them... Read more

Was this review helpful? 0 0

  • Mar 23
  • Loans and Mortgages
  • Cleveland, Ohio
  • Home Purchase
  • 2
  • 2
  • 316
  • REVIEW RATING 5/5

I am in the process of going through NACA counseling and this is the worst experience ever. They make up rules daily and act as if you the consumer should be aware of their new over the top rule that wasn't printed in the handbook that they tell you to review carefully. Meanwhile, rules that are listed they want to bypass. The Underwriter denied my application b/c I refused to involve my landlord... Read more

Was this review helpful? 3 1

  • Mar 21
  • Loans and Mortgages
  • Atlanta, Georgia
  • Home Loan
  • 2
  • 2
  • 199
  • REVIEW RATING 5/5

They hire and fire "counselors" everyday. They tell you to fax all these documents over and they don't look at it. They drag their feet when it comes to helping you find a home. They never return or answer your phone calls. All NACA wants you to do is become a member give you false hope and take your money. I dealt with them for two years and had 3 "counselor" assigned to me!!! To all who reads... Read more

Was this review helpful? 3 2

  • Mar 19
  • Loans and Mortgages
  • Miami, Florida
  • 2
  • 2
  • 178
  • REVIEW RATING 4/5

first they don't let me do a phone interview because they say I sound too feminine. I am a *** man the girl actually told me I sound like a women and hung up on me I called again and they refused to put me with a supervisor she kept hanging up on me and called me ma'm all the time. They were very ghetto and were laughing at me. I can't believe that this company is here to help people when they in... Read more

Was this review helpful? 2 1

  • Mar 17
  • Loans and Mortgages
  • Staff
  • 2
  • 2
  • 238
  • REVIEW RATING 4/5

We started this program hoping we could get some help, but as of late it just seem like a bunch of running around and haggling. The consultant we are working is so nonchalant its rididculous, she acts as though we owe her. We are fed up with and will be looking elsewhere. Trust me you don't need the headache, because so far that is all they are offering NO REAL HELP Every time you turn in one... Read more

Was this review helpful? 1 2

  • Mar 17
  • Employees and Ex-employees
  • Positive Experience
  • 319
  • REVIEW RATING 4/5

As a former employee in the Atlanta office I have counseled members many times for more than the allotted 2 hours, trying to get them on the right path to becoming a Homeowner. Circumstances are different; some members were ready to move forward while others might have to wait for up to 2 years based on bankruptcy or foreclosure. Regardless of the process NACA is not a scam; during my time with... Read more

Was this review helpful? 1 1

  • Mar 13
  • Loans and Mortgages
  • Mcdonough, Georgia
  • Positive Experience
  • 1
  • 1
  • 316
  • REVIEW RATING 5/5

I'm really hoping this is not true. I'm currently working with staff in the Atlanta office and so far my counselor is the greatest. When I email her she contacts me sometimes the same day but no later than a day or two. I completely understanding how they could be over worked due the large amount of people attending the seminars. I'm going to stay hopefully. Everything that has been asked of me I... Read more

Was this review helpful? 2 0

  • Mar 07
  • Loans and Mortgages
  • Lithonia, Georgia
  • Processing Department
  • 2
  • 2
  • 450
  • REVIEW RATING 5/5

I am having the same issue, My main concern is I have cross every T and dotted every I, and still I am waiting on a ctc. I have called naca processing department, left messages on voice mail and also sent email messages, no response on status. This is totally unacceptable behavior and poor management techniques. Its a feeling of being at the mercy of an organization. Its a great system but... Read more

Was this review helpful? 2 5

  • Mar 01
  • Loans and Mortgages
  • Frederick, Maryland
  • Positive Experience
  • 10
  • 10
  • 655
  • REVIEW RATING 5/5
Naca - Review in Loans and Mortgages category from Frederick, Maryland
1 of 3

0.062% 30 year fixed interest rate. No PMI, no closing costs. Credit score= 598. Less than 30k TOTAL including buydown interest being paid on a 382k loan(405k purchase price) Naca is one of the best things that has ever happened to my growing family. You have to be extremely patient, extremely persistent, and extremely DETERMINED. Point blank... if you want all they have to offer... you have to... Read more

Was this review helpful? 8 1

  • Feb 25
  • Loans and Mortgages
  • Houston, Texas
  • 3
  • 3
  • 200
  • REVIEW RATING 3/5

estoy en Houston mi experiencia fue triste a la cita acordada supuestamente ya para llevar todo al final el supuesto representante q nos asistia dijo q.justamente un dia antes q era domingo habian suspendido ayuda a los que solo tenemos ITIN y que era lamentable que cubriamos todo lo requerido , lo cual era evidente que esa asociacion no es.de ayuda es solo lucro....nasty Read more

Was this review helpful? 0 4

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