NACA Complaints and Reviews

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Main address: 3607 Washington Street 02130 Jamaica Plain MA
1-888-302-NACA, ,
  • 166+3 mobile complaints
  • $230K claimed losses
  • $1.4K average
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  • 22 hours ago
  • Real Estate
  • Los Angeles, California
  • 57

NACA sounds like a good program. We have been trying to purchase a home for 1 year. It had one place and our Mortgage Consultant was suddenly changed. The new consultant sucks. The consultant is never and literally I mean never available when we or the seller calls, doesn't return calls and the manager is aware. The program is as good as its employees, your realtor and you also play a huge... Read more

Was this review helpful? 1 0


  • Sep 10
  • Loans and Mortgages
  • House Selling
  • 288

It is an awful scheme. I signed contract in October. We were preapproved, went through so many issues of additional documents, with great credit score. We were told t takes 60 days to process mortgage. In reality they just run you around, very unprofessional do ot return phone calls or emails. The regional manager was even aggressive on the phone. After you comply with the conditions that they... Read more

Was this review helpful? 5 0


  • Sep 09
  • Loans and Mortgages
  • Lost Documents
  • 198

This company has hurt me and my family. I have been lie to,promised help,changed personal 5 times. My info missing from the start. This company is not out to help ,but to control you and cause stress and pain.please run away. The CEO is pure evil. This company has many nights of crying by my kids and wife. My god help close this company. Save your self the pain. This company has lost my paper... Read more

Was this review helpful? 2 0


  • Sep 07
  • Loans and Mortgages
  • Charlotte, North Carolina
  • Loan Processing
  • 1
  • 1
  • 198

I went through purchase process with NACA and it was awful. I eventually had to go through the modification process. For almost a year, just like the loan process I had to continually send the same documents over and over and was lied to over and over. The constant lying from NACA is what made me decide to cut my ties with them and do a short sale. The stress from it all made me very ill. I don't... Read more

Was this review helpful? 0 0


  • Aug 26
  • Professional Services
  • Renovation Services
  • 3
  • 3
  • 668

I have purchased a home with NACA and the process is very close to putting me in bankruptcy. I closed on my home in October 2013 and opted to go through the renovation process. Firstly the Hand department is a joke. I obtained close to 15 estimates for the renovation and only 2 contractors were willing to work with NACA due to them having a reputation of not paying contractors in time. The first... Read more

Was this review helpful? 6 5


  • Aug 08
  • Loans and Mortgages
  • Concord, North Carolina
  • Morgage Appointment
  • 1
  • 1
  • 1050

I went to the seminar and then made it to my first counseling session today to submit paperwork. My husband and I went to the Charlotte, NC office and were treated like dirt by Carol Clark. Never have I been talked down to like that all because we forgot our saving statements and my husband forgot one of our w-4's (an easy remedied situation). We also didn't presubmit paperwork online (we didn't... Read more

Was this review helpful? 9 1


  • Aug 06
  • Loans and Mortgages
  • Fraudulent Company Services
  • 3
  • 3
  • 875

I'm not sure legally why naca is still allowed to accept funding from the government when it is by far one of the biggest scams I've ever seen, as it effects many individuals ( usually the more financially vulnerable populations) who are trying to purchase or save a home. If there are more than 150 people on this site complaining of the exact same issues, there is something to be said....These... Read more

Was this review helpful? 3 1


  • Aug 02
  • Loans and Mortgages
  • Grayson Valley, Alabama
  • Lease Program
  • 4
  • 4
  • 1075

I am a homeowner thanks to NACA. I have a great interest rate and a home that I love. The NACA program is not a quick process. If you are I a hurry to buy a home then it's definitely not for you, if you don't have your finances in order, it won't work for you because they go through your finances with a fine tooth comb. You will not be able to get anything by them. I closed on my home 11 months... Read more

Was this review helpful? 11 2


  • Jul 29
  • Loans and Mortgages
  • Kansas City, Missouri
  • Naca Program
  • 1
  • 1
  • 787

I am reading these reviews and I am absolutely shocked! NACA has been wonderful so far. They told us it would take about 3 months to qualify, and it did. Yes, we sometimes had to re-submit documents, but it was no problem, bc we were very organized. It sounds like many of these people complaining are probably unorganized themselves, and/or do not understand what is expected of them...and that... Read more

Was this review helpful? 6 2


  • Jul 26
  • Loans and Mortgages
  • Philadelphia, Pennsylvania
  • Mortgage Modification
  • 3
  • 3
  • 900

Went to this big show in Philadelphia. Went around in circles for months had two mortgages 9% and 7.5% and excellent credit but lesser income. Finally went to a couple of local banks and got approved, now paying one mortgage at 3.8%. Large banks take advantage of loopholes got no cooperation from them either. (JP and Wells Fargo). The only thing NACA can do is help you submit paperwork, but have... Read more

Was this review helpful? 5 1
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