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I purchased my home in 2017 with the understanding that I would have several repair (both major and minor repairs) done within three month of purchase. I was also assured that I could have any contractor complete the repairs, pay the contractor out of my own pocket,...
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Anonymous
Your Name

Please start writing public officials about your experience.

Anonymous
Anonymous

Who is NACA ? The first example of name usage in any decent composition must be spelled out in its entirety. Thereafter you are free to use an acronym. Same for HAND. Forget a...

5.0
I didn't like
  • Unprofessional
  • Lack of knowledge
  • Totally and completely unethical
#1449405
At first they were told all looked good and there were only a few steps that needed to be completed and that they should be ready in approximately 3-6 months or less. When those steps were completed and all was verified the appointments (telephone) kept being...
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DaringHornShark
DaringHornShark

The previous comment made by me stated the buyers started the process in September 2018 but the actual year was September 2017. All other information is correct.

1.0
I didn't like
  • Misled about qualifications and approval
  • Process
  • Time consuming
#1448268
I GOT MY HOME THROUGH NACA 5 YEARS AGO. YES IT CAN BE FRUSTRATING BUT IF YOU DO YOUR PART YOU WILL GET YOUR HOME. I WENT THROUGH THE WHOLE PROCESS IN LESS THAN 6 MONTHS. THEY ARE SUCK AT CUSTOMER SERVICE BUT IF YOU STAY ON THEM AND MAKE TRIPS IN PERSON AND PLAY A VERY...
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Anonymous
Shelley

I'm on month 3 and the process is absolutely ridiculous! I'm playing the game so that I can have a lower interest rate and no PMI. The counselor is unprofessional and I seem t...

#1446872

NACA - No sirve

No sirve para nada no pierdan su tiempo ellos dicen que no hay que poner nada de su bolsillo pero son embustes y en las conferencias dicen que no hay que poner nada de su bolsillo pero cuando yo fui a la oficina ellos me están pidiendo $2600 ellos le mienten a las personas es el peor servicio que e tenido en mi vida no pierdan su tiempo
#1446415
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In the beginning and the (end-closing) you will be totally overwhelmed and excited as naca provides a variety of mortgage assistance you would not be able to do on your own as a first-time home owner/buyer. Let's just say the beginning justifies the ending. Me as a...
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#1446266
I closed loan with bank of america using Naca as mortgage broker. I wanted to give my views so people can make an educated choice. Advantages: 1. Closing costs paid by lender ( Appraisal + Attorney fee+ Title insurance+ Survey - These are paid by Lender) 2. No PMI with...
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Anonymous
Traditional

I have a friend going through the process and as a home owner who has owned and sold x4 in my lifetime with traditional mortgage products (always obtained through a broker), I...

Anonymous
Anonymous

very helpful

4.0
I liked
  • No closing costs
  • Lower interest rate
  • No mortgage insurance
I didn't like
  • Longer wait times for getting response to emails or phone calls
  • No sla
#1446011
I worked with them for two years. The Tampa office manager (Felix Nunez) hides behind the receptionist and will not take any phone calls or meet with you for any reason. The program is misleading, very time consuming. They want to know everything about your life and...
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NACA_Online
NACA_Online
NACA Verified Representative

We’re sorry that this person had difficulty completing the NACA program, but there are several mis-statements that need to be corrected. Nobody at NACA “hides behind the recep...

1.1
#1440151
Have been trying call to get a "Intake Preparation" new appointment setup and directed back and forth to the same numbers twice before someone actually took my information. I was then quoted that I would receive an email with my appointment time in which I still havent...
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NACA_Online
NACA_Online
NACA Verified Representative

We are sorry for the confusion the member has experienced. Unfotunately, this post does not contain enough details to let us help online. Please call NACA Member Services at 4...

#1439979
If you are approved thru NACA be aware that you will recieve only equitable title and a Deed of Trust. This means that at any point you default on any agreements between you and Naca, Naca can immediately remove you from your home. No legal remedies, no court or...
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NACA_Online
NACA_Online
NACA Verified Representative

Unfortunately, the “law student’s” post is filled with deceptions and inaccuracies. There is in fact no difference between a mortgage obtained through NACA and any other conve...

Anonymous
sam

Be careful to proof read before hitting send but I see you are correct about limited rights and losing your home. The "power of sale clause" allows everyone to lose their home...

#1438198

NACA - You can get frustrated

NACA’s process can be long, frustrating and tedious. I fussed, cried and screamed but finally closed on my home. You really have to have the patience of Job..ha it’s a great program if you stay the course.
4.2
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#1431780
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