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Things are completely different here in the Birmingham office. I was working with a great rep or so i thought. There was so much drama between him and other reps in the office due to them telling other people he wasn't that good and trying to get clients to work with...
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BustlingKangaroo
BustlingKangaroo

Was Will your counselor or did you have Touissant?

NACA_Online
NACA_Online
Naca Verified Representative

If you are uncomfortable working with a counselor in your local office, please call NACA Member Services at 425-602-6222 and request transfer to the remote counseling program....

3.3
#1346715
Desde Marzo asistimos a Naca con una cita para vernos con Jorge Beltre , el cual ese mismo día se hiba y nos dieron como consejero a Lazaro Miles , que nunca trabajo en nuestro caso , nunca encontraba los documentos y al regreso de Jorge Beltre , regresamos con Jorge ....
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NACA_Online
NACA_Online
Naca Verified Representative

Comuníquese por favor con Servicios para Miembros de NACA al 425-602-6222 para presentar una queja sobre su experiencia y solicite que lo contacte el director regional para ob...

1.0
#1343603
Im a seller here in the Philadelphia area. The contact has now exceeded 1 month past the original deadline. I thought It was the real estate agent that was giving me the run around until he got so feed up with NACA that he gave me all the contacts of the personal that...
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NACA_Online
NACA_Online
Naca Verified Representative

We are sorry that your transaction did not close on time. The fact is that one in five real estate transactions industry wide fail to close on time. Bank delays in granting th...

Anonymous
Anonymous

I am seriously looking into litigation against this company. They have cost me thousands.

1.6
I didn't like
  • Office management
#1340777

From February 2018 till now I realized that NACA will have you doing a lot of unnecessary things a bank doesn't do. For example: sending in mountains and mountains of paperwork even if you're in good standing with your bills. Having to send in copies of rent...
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NACA_Online
NACA_Online
Naca Verified Representative

This complaint is almost certainly written by someone who is not actually a NACA member perhaps a for-profit "competitor" or someone who opposes NACA for misguided political r...

zurc137
zurc137

So please, respectfully, clear up my confusion. You said you have money in THREE accounts and want a low down payment, no closing cost, no PMI and low interest rate - you WILL...

#1339131
My experience with NACA started off pretty good when dealing with the local office. My counselor Mr. Omar Baruti was very attentive and detailed. From my initial intro meeting in August, I was ready for my purchasing meeting January 4th. Awesome right!!! Dealing with...
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NACA_Online
NACA_Online
Naca Verified Representative

If the delay on getting work done is because of not having a contractor, please remember that any properly licensed and insured contractor with a dedicated business bank accou...

Anonymous
Sam

He is my counselor also, communication is the WORST.

1.6
#1337796
All I have to say is N.A.C.A. SUCKS!!!! RUN!!! RUN!!!! and then RUN!!!! F A S T E R!!!! There are more horror stories than good ones!!! My house was inspected and all the items where not fixed and then they wanted me to use a home warranty to pay for all the items they...
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NACA_Online
NACA_Online
Naca Verified Representative

This complaint is very unclear regarding the situation being described. NACA does not provide or make use of home warranties. Therefore, we must assume the warranty referred t...

#1337684
I don't know where to begin.... my counselor is so unprofessional. She never returns my calls, doesn't respond to emails and I have beg the front desk administrator to let me wait on hold so that eventually, she'll answer the phone. She was supposed to send me...
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Anonymous
Anony

I've had good communications with the counselors I have but the abundance of paperwork you have to send in every month is ridiculous. They don't tell you if you want to do a b...

Anonymous
Anonymous

that is what you should do go somewhere else.

#1337120
First off my appointment was sooo far away. I felt like I was in some sort of ceazy house. The people there were so rude and disrespectful. Makes you want to not even give it a try. I never seen anything like this before. I was supposed to have a phone interview that...
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1.0
#1335249
This is our first time selling a home so we knew nothing about NACA. On the seller side of things, this experience has been most unpleasant. There is virtually no communication, to last minute communication, between Naca/buyers and the sellers. We've had the closing...
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I didn't like
  • Communication
  • No call backs
#1331853
Started the process in 2016 with the Upland office it was very bad experience. I hate that this company is non profit organization running the place like a zoo. I did get the home Jan 2017 but I would never recommend anyone to use this organization. I made the mistake...
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NACA_Online
NACA_Online
Naca Verified Representative

We are sorry you had a bad experience with the contractor. Please remember that all contractors who are authorized through NACA are independent businesses that have met a spec...

#1330257