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3 comments
2.8
Details
I am a member since 2016. I called to get the home buying process in Raleigh, NC and was directed to a Sean Cunningham. Mr. Cunningham did answer my questions but was also very rude and raised his voice at me several times during our conversation. I am a licensed real...
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Tblade29
#1700481

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Location
Raleigh, North Carolina
Reason of review
Poor customer service
Review #1463962 is a subjective opinion of poster.
0 comments
2.3
Details
No creas todo lo que te dicen: El credito si tiene mucho que ver en el proceso de aprobacion, no puedes tener cuentas medicas ni prestamos en coleccion en los ultimos dos años. Te van a pedir los mismos documentos una y otra vez hasta llegar casi a decidir no comprar...
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Author
Reason of review
Order processing issue
Review #1462081 is a subjective opinion of poster.
0 comments
2.7
Details
NACA - None vested bad mortgage counselors
Im currently working with Mary Sims in the Chicago office. I have forward her via priority mail, via NACA scan system, and in person every thing she has asked for. I called and spoke with her on yesterday she has advised me the items she scanned in on 1/8/19 are no...
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Author
Reason of review
Poor customer service
Review #1459241 is a subjective opinion of poster.
2 comments
2.3
Details
I think this organization is trying to help homebuyers but the counselors that work here do not care... They are there to collect a paycheck and to some extent everyone is but Ora Moore's apathy is just astonishing. She doesn't respond to emails and when you call the...
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Tblade29
#1700483

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Location
Baltimore, Maryland
Reason of review
Poor customer service
Review #1457191 is a subjective opinion of poster.
0 comments

NACA - They need to do much better

I am currently trying to sell a home to someone who is using the NACA program. They seem to be very messy and unprofessional. They have lost/misplaced the paperwork that the buyer turned in when they asked for it. They are making me want to just drop this deal, and find another buyer.
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Author
Reason of review
Order processing issue
Review #1456736 is a subjective opinion of poster.
1 comment
2.6
Details
Does any body know a good lawyer in so Cal that can help sue NACA. With so many complaints maybe there is a class action law suit I can join. For the last 18 months over been waiting for the contractor that is NACA approved to start my wish list project, and there...
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Tblade29
#1700485

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Location
Hawthorne, California
Reason of review
Poor customer service
Loss
$32000
Preferred solution
Full refund
Review #1454826 is a subjective opinion of poster.
1 comment
1.0
Details
I have been on the NACA program since 2016. despite having all the required documents submitted and re-submitted over and over again, they are still asking for more re-submissions. what is easier, to say we did not receive your documents re-submit or just file exactly...
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Tblade29
#1700501

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Reason of review
Poor customer service
Review #1454693 is a subjective opinion of poster.
3 comments
5.0
Details
I purchased my home in 2017 with the understanding that I would have several repair (both major and minor repairs) done within three month of purchase. I was also assured that I could have any contractor complete the repairs, pay the contractor out of my own pocket,...
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Anonymous
#1716415

If i may ask did the contractor tell you why he would never work for naca

Author
Cons
  • Lack of knowledge
  • Unprofessional
  • Totally and completely unethical
Reason of review
Poor customer service
Loss
$150000
Preferred solution
Be reimbursed for the repairs I have already had done and have access to the money I BORROWED to complete the two remaining repairs. I want to use a contractor I know and trust.
Review #1449405 is a subjective opinion of poster.
1 comment
1.0
Details
At first they were told all looked good and there were only a few steps that needed to be completed and that they should be ready in approximately 3-6 months or less. When those steps were completed and all was verified the appointments (telephone) kept being...
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DaringHornShark
#1629937

The previous comment made by me stated the buyers started the process in September 2018 but the actual year was September 2017. All other information is correct.

Author
Cons
  • Time consuming
  • Unresponsiveness
  • Process
Reason of review
Poor customer service
Review #1448268 is a subjective opinion of poster.
1 comment
I GOT MY HOME THROUGH NACA 5 YEARS AGO. YES IT CAN BE FRUSTRATING BUT IF YOU DO YOUR PART YOU WILL GET YOUR HOME. I WENT THROUGH THE WHOLE PROCESS IN LESS THAN 6 MONTHS. THEY ARE SUCK AT CUSTOMER SERVICE BUT IF YOU STAY ON THEM AND MAKE TRIPS IN PERSON AND PLAY A VERY...
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Anonymous
#1651389

I'm on month 3 and the process is absolutely ridiculous! I'm playing the game so that I can have a lower interest rate and no PMI. The counselor is unprofessional and I seem t...

Author
Reason of review
Good quality
Review #1446872 is a subjective opinion of poster.