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I am the seller, we signed a contract to sell to a NACA member 21 Sept 2018. We jave completed everyghing required. Supposed to close 21 Dec. Yep 90 days after signing. Told today we will not close on the 21st Dec. No new date has been given.
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NACA_Online
NACA_Online
NACA Verified Representative

A delay of such length is extremely rare. Most loans obtained through the NACA program close withing our 28-day contract-to-closing time frame. This sort of delay can only be ...

1.0
I didn't like
  • Customer service
#1426735

Homeless Mother of 3 due to NACA

I was under contract on a home after receiving lending approval and an approved purchase amount from licensed mortgage broker NACA. 14 days prior to my scheduled closing date NACA informs me that they are unable to honor the approval, which is due to the errors of their underwriters, they approved to much. I am seeking my earnest money, inspection fees (all of which were paid after receiving the approval documents form NACA) loss wages to attend the scheduled meetings and required community service, return of credit check fees and member fees. After reaching out to the lending bank, NACA is refusing to send over my file. Causing further delays and further financial strain. in 3 days my 3 children and I will be without a home due to NACA's negligence, and untimely responses.
#1426433
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I am not surprised about the shenanigans with NACA, I don't see any benefit when dealing with them. It is sad but it seems like the people who NACA hires are rejected wanna be realtors or mortgage reps that only know the basics about the mortgage industry but have no...
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Anonymous
Anonymous

DUPLICATE post - reported to webmaster

WaggishPrairieDog
WaggishPrairieDog

I am not surprised about the shenanigans with NACA, I don't see any benefit when dealing with them. It is sad but it seems like the people who NACA hires are rejected wanna be...

1.0
#1424269

I received great services from naca. I had a interest only loan. Paying a very high note each month. I was refinanced and now pay one half of what i was paying and very low interest rate. It works. You have to be in the know of how and when to apply. It saved my home...
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Anonymous
Ursula43

What do you consider the "right time"? Is there a time of year, month, etc in which one should consider reviewing the NACA program? By the way, congratulations on your success...

Product
#1422546

NACA - Haven't made appointment yet

Just wondering what states these reviews were from?
#1421265
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Resolved
Qualification process went as smoothly as it could get with some dedicated women did what they were supposed to do. In the home search process, the task was giving to a guy and then moved to another one that thinks he own the organization. You cannot call them and...
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Kolington3
Kolington3

Kolapo Bello to NACA_Online less than a minute ago #1620521 Things started to move on smoothly after Washington Riles stepped in and got everything resolved in about 2 days. I...

NACA_Online
NACA_Online
NACA Verified Representative

If you have a complaint regarding specific staff members, we ask you to please call NACA Member Services at 425-602-6222 to file a formal complaint. The complaint will be forw...

4.0
I liked
  • Qualification process
I didn't like
  • Uncare attitude
  • Customer service
#1420862

NACA - Ignorant and arrogant employees

It take them forever to do anything, no response to email, you cannot call them because they don't have to pickup their phones. Loan buy-down is not mandatory but their loan officer requested it. Emailed CEO about the issue, he also refused to answer back. Sad.
#1420566
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NACA - Scavenging games

If you’re up for games, that’s NACA. They make up things as they go and they play games with people’s lives. They ask for too much nonsense of every little things over and over again. They may just write what they need word for word then sign your life away.....
#1417269
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As a a REALTOR, I would NEVER recommend this company!!!! We have extended closing 3 times because of NACAs incompentence. Ive beening dealing with this company for over 2 months trying to close on a home...no closing date in site. I shall NEVER recommend NACA and if I...
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Anonymous
Zzz

I am not surprised about the shenanigans with NACA, I don't see any benefit when dealing with them. It is sad but it seems like the people who NACA hires are rejected wanna be...

Anonymous
Bruce

As a seller I am disappointed in NACA. We are due to close as per contract on Dec 21 2018. To date no one can confirm the closing date , and they are slow to return calls or a...

#1411321

NACA - Home Buyer Counselor

Ms. Jada Mollister, Home Buyer Counselor (5 stars). She was beyond patient & professional guiding me through this tedious process. Currently completing the next step w/Mortgage Counselor. Let's just say, my past experience w/Ms. Mollister's professionalism is the only reason that I am completing the home buying process w/NACA.
#1409344
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