I have been working with Naca for 2 YEARS. I have been preapproved by other lenders in as little as 24 hours, and after 2 years, NACA is still dragging on.
Never answering the office phone in LA, customer service requests an appt for me, 2 weeks go by, and no response!! I called back to request AGAIN to schedule an appt, NO RESPONSE!!! All the documents are in my file, I have excellent credit, assets, income, and job history.
It is impossible to use NACA; I feel hurt and misled by the deception used to lure in community members, just to waste YEARS and YEARS and YEARS of their time--even for EXTREMELY WELL QUALIFIED BUYERS!!! File 1540118.
I liked: Interest rate buy down.
I didn't like: Extreme delays in getting approved, Extreme difficulty scheduling appointments, Did not return calls or emails.