Josaphine Ggg
map-marker Queens, New York

Just to review

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I just started the process of home buying as i know a few people who did and succeeded in purchasing a home which they never thought would happen. Heard many stories of how hard the process is...but in the end it was worth it. They say if you have a good Counselor to work with, it makes the process much easier.
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User's recommendation: Let's wait and see

Merhawi K

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Verified Reviewer
| map-marker Washington, District Of Columbia

Applying for mortgage

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We received professional and helpful service on our first home purchase. Every question we had was answered in a timely manner. (LN) was easy to talk to and made sure we understood everything that was presented to us. We were very pleased with the interest rate we received. We will absolutely use (LN) again in the future.
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Anonymous
map-marker Southfield, Michigan

Don't Even Waste Your Time

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They send you on dummy mission after dummy mission and still no results. They get mad when you asks questions and they send you on a run around.

They say they want to help you purchase your dream home, in actuality waiting for them you will watch your dream home be sold to someone else. They always say oh we can get you on the phone with management but its funny how you can never get in contact with anyone from management.

Its so bad a friend of mine was in the program for years they told her she was had to wait until January so she gave up. She went with another company got approved on a Monday and bought a house by Friday and is moving in next month.

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1 comment
Guest

I totally agree with you after 3 years of patience today is the day I chose freedom. They deliberately delay so they can continue collecting dues. They talk to adults like children and expect that you would be okey with that as if they are giving you a home for free People save yourselves the heartache and work on your credit

Drexel L Ldl

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Verified Reviewer
| map-marker Queens, New York

NACA Homebuyer Program

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NACA is a fantastic program for homeownership and Im extremely excited to be part of it. Ive been assigned to a brilliant counselor LaJundra Carr. She is knowledgeable, extremely smart, honest, respectful, wise as Solomon and has the patience of Job! Yes the process is intense, at times grueling but if you do your due diligence and follow the Action Plan, home ownership is not far off. Stay the course and keep the faith! Thanks NACA.
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User's recommendation: Be patient, stay focused, pursue your dream and keep the faith!

Santresa B

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Verified Reviewer
| map-marker Warner Robins, Georgia

My Experience with NACA

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This is my first time buying a home and I feel NACA is requesting for unnecessary information. I started my journey in March 2022 it's July 2022, and I am on my second counselor, I don't know why, and I am on my third meeting.

If you are looking to get into a home fast, I think you should just go to your local bank. NACA is also asking for me to go on social media and posted something about them on my social media page. Which I don't like because everybody doesn't have social media accounts.

But on a positive note, I was referred by a friend because she told they help everyone get approved for a house. So, I am going to continue my journey because I know it's going to worth it at the end.

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2 comments
Guest

What type of information are they requesting?

Guest
reply icon Replying to comment of Guest-2206129

They were asking for a letter from my landlord. I had upload my voter registration information.

I had to do a budget sheet.

I think I had a loan on my credit from a couple years ago and I had to type a letter explain what I need it for and I wnt do it again. I had a whole check list just to name a few.

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Anonymous
map-marker Rex, Georgia

This has been the worst experience.

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I started this journey with my mother a year ago, completed all her paperwork and she get's approval to move on to the buying process and every time we find something in her price range it's not NACA or BOA approved. You can't get your counselor on the phone and my mother has wasted time and money with this program. They don't have enough staff to help the people that's already registered with them but they keep having these dream events which should be call nightmare events. Please don't waste your time with this so called program it's not worth the time and energy. IJS
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User's recommendation: Save for closing and down payment.

2 comments
Guest

I agree with you 100%-save for the down payment and closing. This program is not worth the headache. It's very frustrating and the representatives really could care less if you get to your finish line.

Guest
reply icon Replying to comment of Guest-2204515

It’s a nonprofit organization, they will sell you a dream and milk you on annual dues

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Resolved
Robin G Bwf

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Verified Reviewer
| map-marker Charlotte, North Carolina

Resolved: Home Buyer Program

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Updated by user Jun 14, 2022

in the next phase of the program.

Original review Jun 14, 2022
The program has a lot to offer but they seem to be understaffed and the follow-up appointments are scheduled with too much time in between so, therefore, it seems like the process is probably longer than it would be. Definitely not what I was expecting, but I want to see it until the end because this will be an investment.
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User's recommendation: If you are not in a hurry and you do not have all the finances needed, this is the program to use.

Rubie Mfb
map-marker Saint Petersburg, Florida

Participate

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Hello Naca is a good program but can be a lot and my mom been going hard to make her dream come true. She has being telling everybody about the program. My mom is still hanging in there.
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Cynthia B Zhu

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Verified Reviewer
| map-marker Martinsburg, West Virginia

It's a part of the program

My name is Shirley Lucas and me and my daughter are going through the NACA program, we are now going through the qualifications process, this process is teaching us how to save money by creating a budget. I must mention our beautiful counselor Brittany, with out you we wouldn't be were we are today.
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Preferred solution: Credit for my review

User's recommendation: It's worth it

Anonymous
map-marker Charlotte, North Carolina

Requested review

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My experience with NACA has been a long and agitating processes. I started this process in April 2021 its now been over a year and I am getting the run around about the information I need.

every meeting its something new I need ( which is pushing chances to get a house further and further into the year. I have enjoyed the education I have received from the program and the saving tactics. I have saved more money than I have every with this program. NACA has really improved my saving skills.

Working with Mr. Clark has been a joy.

He has been a big help in this process. I look forward to finding a home soon.

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1 comment
Guest

My Name Is Emebeth Emiru and NACA is a great Home buyer Program service . I am on the way to final and Buy my dream House soon .The process was easy to understand and follow every step .My Counseler worked with me and help me to go through and answer all Question I have . .Thank You NACA for everything

Butta Oqi

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Verified Reviewer
| map-marker Hampton, Georgia

In the process of buying a home

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I am currently going through the NACA program and my counselor is very helpful. She answered all my questions.. she was very knowledgeable Im still in the beginning stages so far so good..
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Pros:
  • Qualification process
Cons:
  • Time consuming

User's recommendation: It’s A lot of paperwork so be prepared. Is good program for 1st time homeowners. Be patient and trust the process.

Anonymous
map-marker Mesa, Arizona

Great option

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I have been working with Naca to buy a home. The service they provided to first time home buyes is unmatched. There is no closing cost, pmi, or down payment required and the ability to buy down mortage rate which makes it excellents. Through the process i have improved saving and spending habits that will last a life time. I am comfortable with know that not only am I getting a great mortage but that is also one that I will be able to afford.
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User's recommendation: Make sure that you have and keep your documents in order.

Tracie B Hbw

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Not enough information

I called to get assistance for my utility bill and they took all my information I was misinformed about they didn't tell me they don't assist in paying water bills.they didn't tell me that in the beginning when I was submitted my information I told them my situation and I been calling the lady for two days she wasn't in.I called back very angry and upset expressed my anger they hurt me I can't overcome what they did I told don't call back and close my case I'm pissed of right now.
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Preferred solution: Apology

1 comment
Guest

Because they need your information for data purposes

Meskerem G
map-marker Charlotte, North Carolina

My experience about NACA process

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My husband and I have been in the process for almost a year. We are in the prequalification stage this time and hope things will go faster from now on. Our first counselor moved to a different team and that delayed our process until a new counselor is assigned to us. NACA needs to proactively inform customers when counselors are moving to avoid unnecessary delays in the process. Due to the delay, we are exposed to higher interest rate.
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AMITO K

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Verified Buyer
|

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Verified Reviewer
| map-marker Newark, New Jersey

Me and my husband buying a house through Naca program

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Me and my husband buying a house through Naca program
The process takes long but you have to be patient and take your time when you are buying the house through naca
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Preferred solution: Extent the qualification

User's recommendation: i will recommend Naca planning to buy the house