The strangest thing is that I have a great MC but underwriting has been stalling, delaying, and holding up my process!!! I have did everything that I have been asked within minutes of being asked, yet I am still in the qualification stage because underwriting DRAGS...Read more
I am trying to sell my home to a NACA applicant. So far the realtor promised something he couldn't deliver on, as in closing on time. So we have had to put the closing off. Which means we have had to change the closing on a house we are buying. We got no apologies just...Read more
This was a horrible experience, they lie from the beginning deceive people and play with their dreams. They promise that if you are a good payer and you pay your rent without taking into account your credit score you are ready to buy your house with Naca. Lie only see...Read more
Naca - Not Happy... It shouldn't take this long...
Gave documents and now have to wait 3 months for next appointment...
NACA has hidden criteria
Working with NACA is a waste of time. It is almost two years since I started the process with their DC office but no result. They always ask you to update your documents but they don't update themselves. My conclusion is that they have hidden criteria that they don't like to tell you.
LATAVIA WILLIAMS NACA IS UNETHICAL
NACA HAS DONE NOTHING TO HELP SAVE OUR HOME. IF YOUR COUNSELOR IS LATAVIA WILLIAMS SHE WILL NOT HELP YOU ASA HOMEOWNER BUT RATHER SIDE WITH THE SERVICER
Called seeking help with my file, asked for Manager. Nobody has returned my call in over 2 weeks!!! Recently came across post regarding Shawn Stewart, no wonder. I have lost all confidence.
We have been in the program for over 8 months and we have done everything NACA and our MC has asked of us. We have had 4-meetings with our MC just to go over the same paperwork that we sent in 4 times before. We we do call or leave an email address she never responds...Read more
I was qualified for mortgage for 2200/moth since May 2017. I stated look for a house right away. However, when I wanted to make an offer, NACA counselor told me that I am approved for only 600$. I spent 3 months looking for houses that i am not qualified for. NACA said...Read more
All of the complaints against NACA's customer service seem to be from people who aren't actually clients of NACA themselves, like Realtors or people selling a home to a buyer who is using NACA. This same type of complaint can also be found about any of the major banks...Read more
I began working with NACA Detroit at the end of 2016. Everything started off pretty well. I knew someone who'd used them in another state and she told me the process was long and tedious, so I was prepared. I am also a meticulous record keeper, so although I was...Read more
Mortgage company stopped taking my payments. Threatened foreclosure. Called NACA, was asked to and did send 40 pages of documentation for 'restructure'. Never heard a word back. In meantime, mortgage company offered 90 day trial loan modification and then full...Read more
I started this process at the end of last year. I didn't make my first appt until I had all ny documents. Then first appt my counselor was late. He didn't know that they had scheduled him with someone. Second appt was canceled because my first counselor was fired. I...Read more
Although the counselor was nice and very responsive. I feel like NACA has a "The Let's Bulls**t them into thinking they will get a loan from us" to acquire to. I'd submit documents he would claim he did not receive them and to please upload. Documents that were already...Read more
- Friendly counselor
I didn't like
- No honesty
Do you have something to say about Naca? What happened? What can we help you with?