Located in Richmond office,Simply the most unprofessional counselor or employee I have work with. She never reponeds to emails or voicemails on time, she does not look at the files property, asks to upload the same file over and over, she is very inconsistent on the information she provides.
She mixes clinets files, I have found some one else's file with mine a few times and she has lost mine a few times; God knows where my files might have end up. She told me the first day i saw her two years ago that my file was ready, and till today she has not summited my files. She is very strigent and anyone who talks to her can tell she does not care about the job she does.They office is very unprofessional in General. When client call they put them on speaker phone to discuss private files, The man counselor was talking to the lady on speaker phone about child support, debt she owes etc when i was there the last time and every one waiting can hear the conversation.
I Hope some one from the administration or the ceo visits the office. It really needs some adjustment.
Reason of review: Work Experience or Job Application.