Contact Information

NACA Phone Numbers

MAP:

  • (281) 968-6222

Member Services:

  • (425) 602-6222
  • (773) 723-6222
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Currently you can call only US numbers.

Headquarters Address:

NACA Services
225 Centre St
Boston, Massachusetts 02119
United States

Help in Social Networks:

Summary of NACA Customer Service Calls

73 TOTAL
CALLS
86% SUCCESSFUL
CONNECTIONS
02:38 AVG CALL
DURATION
35% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact NACA to Ask about:

Staff Question:

  • “Speak to customer service”
  • “Speak to customer service to confirm worshop”

Product/ Service Question:

  • “To buy a home”

Request for Information Question:

  • “Checking my status”
  • “I cant get in contact with my naca counselor and i have questions”
  • “Find out how much my dues are”

Return/ Replace Question:

  • “Change appointmentMake a new appointment change appointment”
  • “Change appointment” , Review # 1236257

Account Question:

  • “Need to reset password”
  • “Login trouble”

Other Question:

  • “Stop forrcloser”
  • “Never received my appointment”
  • “Qualified”

NACA Rating Stats

2.6 out of 5 stars
based on 370 reviews
See all 762 reviews

Rating trend

About NACA

NACA Privacy Policy
Top 5 NACA Products

Seminar

Top 5 Likes about NACA

No closing costs, Program description, No money down, Interest buy-down program, No mortgage insurance

Top 5 Dislikes about NACA

Customer service, Communication, Counselor, Unprepared associates, Unprofessional

Summary

The Neighborhood Assistance Corporation of America "NACA" is a non-profit, community advocacy and home-ownership organization. Started in 1988, NACA has a tremendous track record of successful advocacy against predatory and discriminatory lenders as well as providing the best mortgage program in America with 10 billion in funding commitments. NACA is the largest housing services organization in the country and is rapidly expanding by growing its existing 30 offices. NACA also provides property renovation assistance and Membership Assistance for NACA homeowners. NACA's Home and Neighborhood Development "HAND" Department addresses repair issues, and where appropriate provides rehab assistance throughout the renovation process. NACA's Membership Assistance Program MAP provides comprehensive counseling for Members who are delinquent on their home payments, including establishing payment agreements and providing financial assistance to help Members avoid foreclosure. The NACA program has developed state-of-the-art mortgage software for web-based counseling, processing and underwriting, called "NACA Lynx".

NACA reviews and complaints

NACA is ranked 31 out of 1236 in Loans and Mortgages category

Area Served

USA

Payment Methods

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NACA Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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