Naca Contact Information

MAP:

  • (281) 968-6222

Member Services:

  • (425) 602-6222

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Currently you can call only US numbers.

Headquarters Address:

NACA Services
225 Centre St
Boston, Massachusetts 02119
United States

Social Networks:

Summary of Naca Customer Service Calls

53 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
02:38 AVG CALL DURATION
36% ISSUES RESOLVED

Customers Contact Naca to Ask about:

Request for Information:

  • “Checking my status”
  • “I cant get in contact with my naca counselor and i have questions”
  • “Find out how much my dues are”

Staff:

  • “Speak to customer service to confirm worshop”
  • “Speak to customer service”

Product/ Service:

  • “To buy a home”

Account:

  • “Need to reset password”
  • “Login trouble”

Return/ Replace:

  • “Change appointment”

Other:

  • “For additional help with enrollment”
  • “I attended the workshop and received a email with a code that doesn't work after entering it. I need to speak with someone from the office for my location/zip code 07606.”
  • “Financial help”

Naca Rating Stats

2.5 out of 5 stars
based on 338 reviews
See all 708 reviews reviews

Rating stats

  1. 178 reviews
  2. 80 reviews
  3. 33 reviews
  4. 17 reviews
  5. 30 reviews

About Naca

Top 5 Naca Products

Seminar

Top 5 Likes about Naca

No closing costs, Program description, No money down, Interest buy-down program, No down payment

Top 5 Dislikes about Naca

Customer service, Communication, Counselor, Unprepared associates, Incompetant

Summary

The Neighborhood Assistance Corporation of America "NACA" is a non-profit, community advocacy and home-ownership organization. Started in 1988, NACA has a tremendous track record of successful advocacy against predatory and discriminatory lenders as well as providing the best mortgage program in America with 10 billion in funding commitments. NACA is the largest housing services organization in the country and is rapidly expanding by growing its existing 30 offices. NACA also provides property renovation assistance and Membership Assistance for NACA homeowners. NACA's Home and Neighborhood Development "HAND" Department addresses repair issues, and where appropriate provides rehab assistance throughout the renovation process. NACA's Membership Assistance Program MAP provides comprehensive counseling for Members who are delinquent on their home payments, including establishing payment agreements and providing financial assistance to help Members avoid foreclosure. The NACA program has developed state-of-the-art mortgage software for web-based counseling, processing and underwriting, called "NACA Lynx".

Naca reviews and complaints

Naca is ranked 37 out of 1193 in Loans and Mortgages category

Area Served

USA

Payment Methods

MasterCard

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Naca Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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