Contact NACA Customer Service
NACA Phone Numbers and Emails
Customer Service Number:
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(425) 602-6222
Customer Service:
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(425) 602-6222 ext 5HAND
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(425) 602-6222 ext 3Home Save
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(801) 401-6222Home Save Department
NACA Emails:
Contact Information
NACA Website:
NACA Help Center:
Corporate Office Address:
Other Info (opening hours):
Office Hours (EST):
Monday - Friday: 8:30AM-6:00PM
Saturday: 8:30AM-1:00PM
How Good is NACA's Customer Service?
Summary of NACA Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call NACA?
Request for Information Question:
- “Rental assistance help”
- “Trying to check my date was Aug 26 2023 but that date was the weekend date tryin to get the right date”
- “Checking on work applications”
Product/ Service Question:
- “Because given wrong information about NACA workshop in Philadelphia the is 1000 Oak lane in Philadelphia the name ofVenue is Refuge Temple”
- “To buy a home”
- “Workshop/membership application process”
Account Question:
- “Login trouble”
- “Membership fees”
- “Cannot access account”
Staff Question:
- “Speak to customer service”
- “Poor customer service”
- “Speak to customer service to confirm worshop”
Employment Question:
- “Pay off”
- “Employment verification”
- “Income if u dont file taxes and get paid cash what type of documents do u need”
Payments and Charges Question:
- “Payment”
- “Payments”
- “To process payment”
Shipping and Delivery Question:
- “Never received my appointment”
Return/ Replace Question:
- “Change appointment”
- “Change appointmentMake a new appointment change appointment”
Website/ Application Question:
- “We are stuck on the Naca website were we uploaded our identification”
Other Question:
- “Morgage qustions”
- “I missed my meeting zoom”
- “Was resolved”
About
The Neighborhood Assistance Corporation of America "NACA" is a non-profit, community advocacy and home-ownership organization. Started in 1988, NACA has a tremendous track record of successful advocacy against predatory and discriminatory lenders as well as providing the best mortgage program in America with 10 billion in funding commitments. NACA is the largest housing services organization in the country and is rapidly expanding by growing its existing 30 offices. NACA also provides property renovation assistance and Membership Assistance for NACA homeowners. NACA's Home and Neighborhood Development "HAND" Department addresses repair issues, and where appropriate provides rehab assistance throughout the renovation process. NACA's Membership Assistance Program MAP provides comprehensive counseling for Members who are delinquent on their home payments, including establishing payment agreements and providing financial assistance to help Members avoid foreclosure. The NACA program has developed state-of-the-art mortgage software for web-based counseling, processing and underwriting, called "NACA Lynx".
NACA is ranked 104 out of 1015 in Loans and Mortgages category
USA
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