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Summary of Naca Customer Service Calls

36 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
02:29 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Naca to Ask about:

Staff:

  • “Speak to customer service to confirm worshop”
  • “Speak to customer service”

Other:

  • “I cant get in contact with my naca counselor and i have questions”
  • “To buy a home”
  • “Login trouble”

About Naca

Top 5 Naca Products

Seminar

Top 5 Likes about Naca

No closing costs, Program description, No money down, Interest buy-down program, Mortgage rate

Top 5 Dislikes about Naca

Customer service, Communication, Counselor, Unprepared associates, Unprofessional

Summary

The Neighborhood Assistance Corporation of America "NACA" is a non-profit, community advocacy and home-ownership organization. Started in 1988, NACA has a tremendous track record of successful advocacy against predatory and discriminatory lenders as well as providing the best mortgage program in America with 10 billion in funding commitments. NACA is the largest housing services organization in the country and is rapidly expanding by growing its existing 30 offices. NACA also provides property renovation assistance and Membership Assistance for NACA homeowners. NACA's Home and Neighborhood Development "HAND" Department addresses repair issues, and where appropriate provides rehab assistance throughout the renovation process. NACA's Membership Assistance Program MAP provides comprehensive counseling for Members who are delinquent on their home payments, including establishing payment agreements and providing financial assistance to help Members avoid foreclosure. The NACA program has developed state-of-the-art mortgage software for web-based counseling, processing and underwriting, called "NACA Lynx".

Naca reviews and complaints

Naca is ranked 31 out of 1089 in Loans and Mortgages category

Area Served

USA

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Number of Reviews

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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