They hire and fire "counselors" everyday. They tell you to fax all these documents over and they don't look at it.
They drag their feet when it comes to helping you find a home. They never return or answer your phone calls. All NACA wants you to do is become a member give you false hope and take your money. I dealt with them for two years and had 3 "counselor" assigned to me!!!
To all who reads this don't bother with them just do what you have to do and get your home the old fashion way that's what I did. Thanks Wells Fargo!!!
Product or Service Mentioned: Naca Loan.
Reason of review: Poor customer service.
Preferred solution: Full refund.
I didn't like: Counselor, Communication, Time consuming, Empty promises.