They hire and fire "counselors" everyday. They tell you to fax all these documents over and they don't look at it.
They drag their feet when it comes to helping you find a home. They never return or answer your phone calls. All NACA wants you to do is become a member give you false hope and take your money. I dealt with them for two years and had 3 "counselor" assigned to me!!!
To all who reads this don't bother with them just do what you have to do and get your home the old fashion way that's what I did. Thanks Wells Fargo!!!
This reviewer shared experience about poor customer service and wants this business to issue a full refund. This person is overall dissatisfied with Naca. The most disappointing about naca loan at Naca was counselor, communication and time consuming Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Naca.
Check out the best and the worst companies in Loans and Mortgages category for more informed decision or compare Naca to other companies on our site.