State: Florida City: Orlando Clear all filters (9 of 689 reviews match)
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My fiance and I started the NACA process back in August of 2016. We were finally done with underwriting back in February. We have been searching for houses and using the NACA calculator to make sure we qualify as directed in our NACA workshop. In March, NACA...
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Anonymous
Anonymous

Sorry but a property specific letter only takes about 30 min! Unacceptable! My mortgage consultant isin theBaltimore office an she is great! She even gave me her personal numb...

1.9
I didn't like
  • Time consuming
  • Lacking communication
#837534
I had a year waiting for a phone call and when is time, they send an email to let me know they change my appoitment. For me this is a waiste of time and a fraud. The lady in charge at Tampa office are not proffesional at all.
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NACA_Online
NACA_Online
Naca Verified Representative

If you had to wait for a year for an appointment, there was an issue in your file which made you ineligible to qualify before then. You can call NACA Member Services at 425-6...

1.0
#736608
Horrible! I'm being awaiting since April 2015 for underwriting approval. I reached to the office manager no response. Regional manager no response. My file was never completed until August thanks to member service. I reached out to corporate office spoke with Kevin...
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TaraGuiliano
TaraGuiliano

I won't go into detail but basically have been going through this process for nearly two years even though we met all "conditions" back in December of 2014, with what looks li...

2.5
#720644
I know this is a help for the people that have a dream to buy a house but with this people in this agency, this is a nightmare more than a dream. This Lady Lizmarys, in Tampa office , she don't have customer service and is very rude, my experience with this agency was...
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Anonymous
Anonymous

Don't feel sorry for the people that believe in the program... Feel sorry for the ones who don't stick with it. It really does work! I closed on my home with NACA this past ...

NACA_Online
NACA_Online
Naca Verified Representative

Your concerns are unfortunately too vague to address here. If you have a specific problem or concern, please call NACA Member Services at 425-602-6222.Tim TrumbleOnline Opera...

#707834

This organization is horrible. They ignore all lending practices and paint pipe dreams to customers. A customer of mine has been waiting a year and has done everything they requested. Each time, they lose staff and she has to start some of the process over. Now, we are...
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Anonymous
Anonymous

I do not agree with this. The product itself is good and most people do not want to go through the process that has been put in place. First of all you cannot compare to othe...

NACA_Online
NACA_Online
Naca Verified Representative

Other than this being little more than a list of rather vague accusations lacking any supporting facts, the statement “has been waiting a year and has done everything they req...

#641207
I have been in the program since 2013. Umm. It's 2015. I have a new counselor and she is rude. I spoke to my friend who works at the bank and they told me to move on to a real estate agent because the naca counselor wants me to get grants on my own and ask people for...
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NACA_Online
NACA_Online
Naca Verified Representative

If you have been in the program since 2013 and have yet to be qualified, there are definitely reasons why that are not disclosed in your message. Three to four months is commo...

#583205

My husband has been qualified for NACA home purchase since June 2012 and still can't get per approval letter and the never call back and rarely email. Many times we are blamed for things on the end of the prigram such as lost emails. Also keep saying short staffed and...
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slowheadbetty69
slowheadbetty69

know very well about the oakland office and can tell you that for the employees at that office closing loans in not were the money is it's in Home Saves. For every home save ...

#390773

I have been dealing with NACA for over 2 years with no results. I've even transferred from Tampa to Jacksonville office with no success-even the officer manager quit! NACA reminds me of a pyramid scheme. Common sense can let us see that if they're doing so well, why...
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Anonymous
agneso

Go back to your lender not NACA. Call your lender every week and escalate it to the VP if you\'re not getting results. However, If you are no longer able to make your mortgage...

#211928
NACA is a complete wasting of time. Total disorganized organization, poor customer service, they don't do follow up with what they do and to get someone over the phone it takes almost an hour waiting time. They said that my documents were sent and they didn't,...
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Mailing Address:
NACA Services
225 Centre St
Boston, Massachusetts 02119
United States
Phone:
(425) 602-6222
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