(10 of 762 reviews match)
Today was suppose to be my first appointment. I had to request off work as I was told my first appointment would take several hours. I drove over an hour only to see a sign posted on the door stating they were closed from the 10th-16th. No email or phone call to notify...Read more
My fiance and I started the NACA process back in August of 2016. We were finally done with underwriting back in February. We have been searching for houses and using the NACA calculator to make sure we qualify as directed in our NACA workshop. In March, NACA...Read more
I had a year waiting for a phone call and when is time, they send an email to let me know they change my appoitment. For me this is a waiste of time and a fraud. The lady in charge at Tampa office are not proffesional at all.Read more
Horrible! I'm being awaiting since April 2015 for underwriting approval. I reached to the office manager no response. Regional manager no response. My file was never completed until August thanks to member service. I reached out to corporate office spoke with Kevin...Read more
I know this is a help for the people that have a dream to buy a house but with this people in this agency, this is a nightmare more than a dream. This Lady Lizmarys, in Tampa office , she don't have customer service and is very rude, my experience with this agency was...Read more
This organization is horrible. They ignore all lending practices and paint pipe dreams to customers. A customer of mine has been waiting a year and has done everything they requested. Each time, they lose staff and she has to start some of the process over. Now, we are...Read more
I have been in the program since 2013. Umm. It's 2015. I have a new counselor and she is rude. I spoke to my friend who works at the bank and they told me to move on to a real estate agent because the naca counselor wants me to get grants on my own and ask people for...Read more
My husband has been qualified for NACA home purchase since June 2012 and still can't get per approval letter and the never call back and rarely email. Many times we are blamed for things on the end of the prigram such as lost emails. Also keep saying short staffed and...Read more
I have been dealing with NACA for over 2 years with no results. I've even transferred from Tampa to Jacksonville office with no success-even the officer manager quit! NACA reminds me of a pyramid scheme. Common sense can let us see that if they're doing so well, why...Read more
NACA is a complete wasting of time. Total disorganized organization, poor customer service, they don't do follow up with what they do and to get someone over the phone it takes almost an hour waiting time. They said that my documents were sent and they didn't,...Read more
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