State: Georgia City: Decatur Clear all filters (9 of 779 reviews match)
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1 comment
4.8
Details
I attended a homeowners workshop after a recommendation to the program from my boss. From there my wife and I embarked on a journey that ended in a low interest mortgage for our first house. The thing is, NACA is designed to provide mortgages to people who typically...
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NACA_Online
NACA Verified Representative
#1608442

Thank you for your comments. Enjoy your home!

Author
Location
Decatur, Georgia
Pros
  • Overall result of the work put into my loan
Reason of review
Fair pricing
Review #1395886 is a subjective opinion of poster.
3 comments
4.7
Details
I had a foreclosure, bankruptcy, and a job making about $25,000 a year. I had a list of things I wanted in a house and things I didn't want. It took a while because my credit score was so low. Eight and a half years ago I lived an apartment paying $960 a month with no...
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NACA_Online
NACA Verified Representative
#1611063

Thank you for your comments and sharing your success. Enjoy your home!

Author
Location
Decatur, Georgia
Pros
  • No money down
  • Program terms
  • No closing costs
Reason of review
Good quality
Review #1371718 is a subjective opinion of poster.
4 comments
3.1
Details
Although I completed all NACA paperwork, religiously attended appointments and provided all financial updates, when it came to verifying employment via Equifax, an employment verification tool widely used by billion dollar companies, my counselor created many...
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Anonymous
#1572493

Update. I was able to speak with a representative with NACA Member Services. An apology was provided and I was congratulated on my success of purchasing my home without NACA. ...

Author
Location
Decatur, Georgia
Reason of review
Poor customer service
Review #1303094 is a subjective opinion of poster.
2 comments
2.7
Details
I finally was able to attend a workshop. I wasn’t to thrilled about the experience. They started late, we were not allowed to bring any food or drinks including water. They didn’t provide any water or refreshments either for a 5 hour event. We were there for over 5...
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Tblade29
#1704613

If you would like to ensure they stop with their shenanigans and stop them from further serving economic injustice to other consumers and like your voice heard, please downloa...

Author
Location
Decatur, Georgia
Pros
  • No application fee
  • No down payment
Cons
  • Unprepared associates
  • Unprofessional
  • Lack of solutions to get their jobs done on time
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Review #1261712 is a subjective opinion of poster.
4 comments
1.8
Details
I don’t care how prepared you are they will find something that makes you wait. Plus they’re rude. You never get that treatment elsewhere when you’re buying a house. I wasted a lot of time with NACA. Now interest rates are higher but I’m not dealing with them for my...
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Anonymous
#1451818

I recently attended one of there events. They out right tell you that they will treat you bad. And they act like thats ok. After the first part of the orientation I walked awa...

Author
Location
Decatur, Georgia
Reason of review
Order processing issue
Review #1203831 is a subjective opinion of poster.
10 comments
1.2
Details
I've been in the program since January 2017. I am still waiting to be considered NACA Qualified after submitting all required paperwork multiple times. This program is supposed to help individuals become home owners but it seems everything is being done to prevent...
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Anonymous
#1450888

Naca made me use their mandatory Naca inspector. Paid about $1000. Then they said I’ll need to add an other $100,000.00 to the loan and have to use their own Naca mandatory co...

Author
Location
Decatur, Georgia
Cons
  • I will not recommend their services
  • I will educate others on ways to not use naca
  • I would not work with them again
Reason of review
Poor customer service
Preferred solution
Make Homeownership a Number One Priority, Put the Customer First, Provide Estimated Time of Completion, Educate Customer on the Process, Action Plan Should Include all Needed Documents, Improve Document Submittal Process
Review #1199237 is a subjective opinion of poster.
1 comment
2.1
Details
I started with NACA in March 2017. I moved to Atlanta in June. Since then I haven’t been able to get an appointment. I called Home office who stated someone would call me I’m 5 days with a appointment lol I knew that wasn’t going to happen for the past week I have call...
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NACA_Online
NACA Verified Representative
#1416579

The NACA Atlanta office is literally the busiest in the country, and we apologize for the confusion and delay. Please contact NACA Member Services at 425-602-6222 and ask them...

Author
Location
Decatur, Georgia
Reason of review
Poor customer service
Review #1166029 is a subjective opinion of poster.
1 comment
1.3
Details
I signed up months ago to attend the mandatory workshop before you can begin the process with them. I had to register on the website, I even took a screen shot of when I reached out to them a week before to confirm everything. They told me everything was a go and all I...
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NACA_Online
NACA Verified Representative
#1364678

Please contact me with your name and the date and time of the workshop you refer to. Please also send me the screenshot you mentioned and I will bring it to the attention of t...

Author
Location
Decatur, Georgia
Cons
  • Awful people
  • Fraud lies unprofessionalism
  • Dont keep their word as a company
Reason of review
Not as described/ advertised
Loss
$15
Preferred solution
Deliver product or service ordered
Tags
Review #1093113 is a subjective opinion of poster.
9 comments
3.8
Details
NACA Customer Service
NACA Customer Service
As a licensed real estate broker with Opulence Real Estate Group, I have a love hate relationship with NACA. I personally purchased my home via NACA in 2009. I was able to obtain a 2% fixed rate, 6 bedroom, 6bath home on a full finished basement - 5200 sqft... my...
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Anonymous
#1349335

what a big beautiful home

Author
Location
Decatur, Georgia
Cons
  • Customer service and missing documents
Reason of review
Customer service is not always great
Tags
  • Naca Agent
  • Naca Realtor
  • Atlanta Real Estate
  • Down Payment Assistance Programs
Review #1070855 is a subjective opinion of poster.

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Mailing Address:
NACA Services
225 Centre St
Boston, Massachusetts 02119
United States
Phone:
(425) 602-6222
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