I have a client that is fully approved for a loan through NACA. However, we can't get the NACA "specialist" to agree to the terms of the offer!?!
I've never had a lender tell me that the buyer can't buy the house because of a clause in the contract that does not affect the buyer's loan! We lost the deal and my client lost about $500 with the inspection, etc.
As a Realtor, I had to attend one of NACA's classes. I was confused as to why they required me to become "certified through NACA" because I have annual continuing education, licensing requirements, and everything else required with being a licensed Realtor. In order to help my client, I agreed to go to this class.
The whole thing was about how they require things to be done.
Some of it I can accept like using their preferred title company and inspector but everything else is a complete joke!
I'd recommend anyone wanting to buy a house, save enough money to do an FHA loan and buy a house the right way. NACA has a good idea but their implementation is terrible!
Product or Service Mentioned: Naca Loan Officer.
Reason of review: Poor customer service.