I went to a NACA workshop in DC. I made it all the way to the servicer for the home modification.
Once there Bank of America informed me that they could modify but I had a lien from the IRS and that they couldnt do anything until i received a letter of release from the IRS. A couple weeks later I received the letter and uploaded it to my file. In the mean time Ive been communicating to the servicer through NACA but Ive been receiving fedex packets from Bank of America saying that I havent responded to any of their request and now Im not eligible. Wait, everything Ive gotten I responded via NACA like I was told.
Why am I receiving letters from Bank of America saying Im not responding and now Im not eligible. Ive sent several emails to both NACA and the servicer asking for a response. I sent the email 6/13/2012. I havent heard from anyone!
Now Im worried that my house is going to foreclose. Ive scheduled several calls through the website but everytime I speak to a "counselor" they never have any info for me or they just flat out say, "I dont have an answer, wait for a response from Bank of America" How is that helping me?
I need to know if NACA is working for me and are they corresponding with Bank of America, if so, why am I getting these Fedex packets saying Im not communicating with them.