Product: Naca Customer Care Clear all filters (181 of 181 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
2 comments
1.0
Details
i am so frustrated right now no return calls/one time they for got that i had an appointment, now my intake counseling is very rude,unprofessinnal. i wonder do she know what she is doing, want me to pay for another credit report, because she done messed up. These...
View full review
Tblade29
#1700444

For some reason, Pissed Consumer blocked out my tag. If you search NACA on facebook, my videos will pop up

Author
Location
Forest Park-Morrow, Georgia
Service
Naca Customer Care
Pros
  • Made it seem like a good thing at first
Cons
  • Length of time it takes to get an appointment
  • No return calls
  • Very unprofessional
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution
Review #1551783 is a subjective opinion of poster.
1 comment
1.0
Details
I went to the workshop on February 9th and met with David on March 11 to start the process. I only met him once face to face everything else was email. He provided me with the amount I should be approved for the first day. I constantly emailed him and contacted him...
View full review
Tblade29
#1700450

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Service
Naca Customer Care
Review #1522533 is a subjective opinion of poster.
1 comment
1.0
Details
I never signed up for anything related to NACA, in fact I had to look them up to see who they were and what they are peddling. They need to remove my cell phone number from their list or risk receiving a complaint from the FCC and Attorney General's Office..
View full review
NACA_Online
NACA Verified Representative
#1669281

On the rare occasion when NACA uses an automated telephone contact system, calls are only made to NACA members who have provided us with their phone number and given permissio...

Author
Service
Naca Customer Care
Cons
  • Robo calls
Reason of review
unwanted phone messages
Preferred solution
removal of my number from their directory
Review #1505315 is a subjective opinion of poster.
4 comments
This process is awful. I am going to the BBB on NACA because no one will return your call and no one responds to emails. I will not refer anybody to NACA after the experience we have had.
View full review
Tblade29
#1700462

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Service
Naca Customer Care
Reason of review
Problem with delivery
Review #1500505 is a subjective opinion of poster.
1 comment
Some people are very very very rude at the front desk in jax, fl. Who is the supervisor and who do you contact to speak to about your file Dead
View full review
NACA_Online
NACA Verified Representative
#1652683

We are sorry you had a poor experience with the Jacksonville front desk staff. You may call the Jacksonville office and speak to the office manager about your experience or yo...

Author
Service
Naca Customer Care
Reason of review
Poor customer service
Review #1480407 is a subjective opinion of poster.
0 comments

NACA - Bad company

BECAREFULL with your information.They steal your information for open the bank account.I have a bad experiences with this company.If you have a good credit score forget it.Stay away from this company waste your time and money.
View full review
Author
Service
Naca Customer Care
Reason of review
Poor customer service
Review #1471247 is a subjective opinion of poster.
0 comments
2.3
Details
No te dicen hasta casi el momento del cierre que debes pagar las deudas pendientes de todo tipo, especialmente las medicas. Al cierre tienes que por lo menos llevar 5 mil dolares y lo demas que cuelga. Yo he pasado los peores 4 meses de mi vida con el stress que NACA...
View full review
Author
Service
Naca Customer Care
Reason of review
Order processing issue
Review #1462081 is a subjective opinion of poster.
0 comments

NACA - They need to do much better

I am currently trying to sell a home to someone who is using the NACA program. They seem to be very messy and unprofessional. They have lost/misplaced the paperwork that the buyer turned in when they asked for it. They are making me want to just drop this deal, and find another buyer.
View full review
Author
Service
Naca Customer Care
Reason of review
Order processing issue
Review #1456736 is a subjective opinion of poster.
1 comment
1.0
Details
I have been on the NACA program since 2016. despite having all the required documents submitted and re-submitted over and over again, they are still asking for more re-submissions. what is easier, to say we did not receive your documents re-submit or just file exactly...
View full review
Tblade29
#1700501

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Service
Naca Customer Care
Reason of review
Poor customer service
Review #1454693 is a subjective opinion of poster.
1 comment
1.0
Details
It seems as though all of the appointments were scheduled on days that NACA had national events going on. The buyer was also told to meet his counselor at one of these events in Atlanta where he would be able to get instant approval (on the spot) and was again delayed.
View full review
DaringHornShark
#1629937

The previous comment made by me stated the buyers started the process in September 2018 but the actual year was September 2017. All other information is correct.

Author
Service
Naca Customer Care
Cons
  • Unresponsiveness
  • Misled about qualifications and approval
  • Process
Reason of review
Poor customer service
Review #1448268 is a subjective opinion of poster.