NACA Customer Service
As a licensed real estate broker with Opulence Real Estate Group, I have a love hate relationship with NACA.I personally purchased my home via NACA in 2009.
I was able to obtain a 2% fixed rate, 6 bedroom, 6bath home on a full finished basement - 5200 sqft... my mortgage payment is $798... I love that NACA provides a tool that enables buyers that may have less than stellar credit to purchase a home. I love that it is 100% financing with no money down....
I love that NACA does not allow you to purchase more than you can actually afford.... On the other hand, I hate their customer service protocol... it sucks 90% of the time... they are not responsive and or their responses don't address the issue at hand...
They nickel and dime the process and make it extremely cumbersome The key to navigating NACA is ensuring that all your paperwork is in order... The reality is that the documents they require are required by the bank... NACA does all the underwriting up front- you have to start the process early. I recommend that you start 18 to 24 months in advance of when you want to purchase.
Make sure that you find an agent like me that knows the NACA program inside and out. Paperwork, paperwork, and paperwork are critical..
There are numerous things that you can do to ensure that the process is less stressful...#nacaqueen #imbuyingahomerealty #nacarealtor
Review about: Naca Customer Care.
Reason of review: Customer service is not always great.
I didn't like: Customer service and missing documents.