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NACA is comparable to a government agency like the IRS or your local DMV. They have no regard for customer service because no one else can offer what they can. Therefore you get counselors that are under educated and overworked and have no idea how to process a home...
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Anonymous
Anonymous

Dropped out to much stress

Product
Naca Home Loan
#1232425
Little did I know that not only did NACA change my loan with so called home affordable program. Pay your loan on time for 5 years and 1000 would go toward your principle. Yes, $ 5,000 went toward my principle, but the rate that was 2%,3% 4% cap 5% what happened is...
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NACA_Online
NACA_Online
Naca Verified Representative

The HAMP modification you received was a government created program that NACA in fact opposed and only accepted as a last resort when no other modification options were possib...

Anonymous
Being Honest

Sounds like you had a HAMP or a HAMP like modification. The only way you would get that is because you defaulted on your mortgage and your lender had to change your terms in a...

Product
Naca Home Loan
#1219517
My husband and I started with the Naca program back in 2016.. we went to every meeting with the counselor. We did everything the counselor advised us to do in order to become elegible for the home loan. We Provided every piece of document that they requested and all...
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NACA_Online
NACA_Online
Naca Verified Representative

We always advise members that email is the most efficient way to contact your counselor. It is difficult for counselors to answer phone calls since they are usually in a couns...

1.0
Product
Naca Home Loan
#1195315
I like most individuals thought NACA was a program that would help me secure a home loan. What I found was the program and the individuals running are fraudulent. I went to the initial NACA offering based on word of mouth and setup an appoint. I came with all the...
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Product
Naca Home Loan
#1193954
I Never was giving the opportunity ti get first time home buyer grants like all my girlfriends did. I'm ashamed to tell people how much I needed to get this house . I have to date 5 years of on time payments on everything credit cards all bills and a 620 score If I...
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Anonymous
Anjolie Andrews

All of these people do not understand the mortgage process.. yes you can buy your rate down anywhere but 1. will you get that rate at the cost you paid? Answer: NO. 2. will yo...

NACA_Online
NACA_Online
Naca Verified Representative

The NACA program is a very detailed program because of its full-document underwriting. As such, the NACA program is not designed to be a fast program even though we are contin...

2.1
Product
Naca Home Loan
I liked
  • House
#1185474
I did close on my home after the closing date was push back a few times worrying did the hand dep get this or that, but my advice for someone who is in my position a decent score (above 600) credit cards low balance 5 years of on time rental payments Go else where. I...
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krisfnbs
krisfnbs

Sounds like an awful lot of complaining from someone who has better mortgage terms than 99.9% of the nation THANKS TO NACA!Nobody said the NACA program is easy. Its actually p...

Anonymous
Anonymous

Thanks for the advice. It was very helpful.

2.0
Product
Naca Home Loan
#1178753
However, when I wanted to make an offer, NACA counselor told me that I am approved for only 600$. I spent 3 months looking for houses that i am not qualified for. NACA said sorry. It is because NACA counselor did not see that my wife just start her new job after...
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NACA_Online
NACA_Online
Naca Verified Representative

We are sorry about any confusion you experienced about your qualification amount. The requirement that any household member's income have at least a 12-month history is very c...

j.nodine_51
j.nodine_51

Sounds like you got stuck with a counselor who is brand new to the business. Any originator worth their salt knows that part-time income without a verifiable history of at le...

1.0
Product
Naca Home Loan
I didn't like
  • Ignorance
  • It was the worst experience of my life
  • Customer service
#1111368
I began working with NACA Detroit at the end of 2016. Everything started off pretty well. I knew someone who'd used them in another state and she told me the process was long and tedious, so I was prepared. I am also a meticulous record keeper, so although I was...
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1.0
Product
Naca Home Loan
I didn't like
  • It was the worst experience of my life
#1109854
I have a close relative that has been seeking to purchase a home through the NACA program it has been a struggle for her it has been equally as troubling to me because i am a loan officer that helps a lot of low to moderate income borrowers purchase homes that need...
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Product
Naca Home Loan
#1096708

AFTER 2 YEARS THEY DONE NOTHING GOING TO BE HOME LESS IN 2 DAYS BECAUSE THEY PROMISE TO CLOSE ON MY LOAN 6 MONTHS AGO. I HAVE 2 KINDS AND A WIFE ,THE KEEP LOSING PAPER WORK ASKING FOR THE SAME PAPER WORK OVER AND OVER AND OVER AND CHANGING LOAN AMOUNTS. THE CRITERIA...
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NACA_Online
NACA_Online
Naca Verified Representative

NACA has in fact provided mortgages for approximately 60,000 homeowners nationwide, and dozens more close every day.While your counselor may indeed ask you to re-submit docume...

Anonymous
Anonymous

To be honest, NACA is a scam. Don't waste your time with them. By trusting their ads, I started a housing purchase process with the Washington DC office 2 years ago. I submitt...

1.0
Product
Naca Home Loan
I didn't like
  • Waiting for no reason
  • Customer service and missing documents
  • False advertising
#1072822