Product: Naca Home Loan Clear all filters (0 of 27 reviews match)
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My husband and I have been working with Naca for a year and a half. We have had 3 counselors before we got approved even though we supplied all the documentation they asked for. The first two were either fired or quit. so that was very frustrating. We finally got...
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2.0
Product
Naca Home Loan
#1512600
I GOT MY HOME THROUGH NACA 5 YEARS AGO. YES IT CAN BE FRUSTRATING BUT IF YOU DO YOUR PART YOU WILL GET YOUR HOME. I WENT THROUGH THE WHOLE PROCESS IN LESS THAN 6 MONTHS. THEY ARE SUCK AT CUSTOMER SERVICE BUT IF YOU STAY ON THEM AND MAKE TRIPS IN PERSON AND PLAY A VERY...
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Anonymous
Shelley

I'm on month 3 and the process is absolutely ridiculous! I'm playing the game so that I can have a lower interest rate and no PMI. The counselor is unprofessional and I seem t...

Product
Naca Home Loan
#1446872

NACA - Ignorant and arrogant employees

It take them forever to do anything, no response to email, you cannot call them because they don't have to pickup their phones. Loan buy-down is not mandatory but their loan officer requested it. Emailed CEO about the issue, he also refused to answer back. Sad.
Product
Naca Home Loan
#1420566
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I worked with NACA for almost 1 year gathering documents uploading them every month and since you can only talk to your counselor 1 maybe 2 a month it’s slow as the slowest thing you could think of! I was getting close to (3 months away) from when I would need to move...
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Anonymous
NAMOR DRAKE

I know you are telling the truth. I had a little dealings with NACA and the process is a joke. I don't exactly know what their scam is about but it's one. The scammed and used...

1.1
Product
Naca Home Loan
#1373174
I did get the home Jan 2017 but I would never recommend anyone to use this organization. I made the mistake of wanting to rehab the home I bought which was apart of the loan I signed the work was never completed by the contractor recommended through NACA. The home...
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NACA_Online
NACA_Online
NACA Verified Representative

We are sorry you had a bad experience with the contractor. Please remember that all contractors who are authorized through NACA are independent businesses that have met a spec...

Product
Naca Home Loan
#1330257
I am the seller of a house to a NACA participant. Ms Jajuanna Satcher made an offer on my house March 13 2018. We entered into a contract March 14 2018. We set to close on April 20, 2018. The home inspection was complied with on March 21st, the work to include a...
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Anonymous
Info411

To the people who allegedly had success with NACA---You were just lucky. People aren't pissed for nothing. I've read similar stories, except the seller wasn't so nice and cont...

Anonymous
Choice2000

This is exactly why I was done months in. I've read similar reviews. I told my husband, I think the WHOLE process is going to be LONG, SLOW and TEDIOUS. We're on step 4 --- it...

1.0
Product
Naca Home Loan
#1258813
My husband and I started the NACA process in November of 2017 did the workshop, got our NACA ID, set up our first appointment with our MC. Sat and watched him upload our documents. Here it is May 2018 and things aren't good, they're actually horrific. Appointments are...
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dalyia2006
dalyia2006

This does make me nervous since going to a workshop and that was unorganized and the customer service was lacking. I do want to buy a home before this year is up and it’s May ...

Anonymous
Anonymous

Yes thank you for your comment!! I've been on this site for a couple of years and trying to get people away from NACA. Since I am not a client, it's good to hear from a client...

1.3
Product
Naca Home Loan
I didn't like
  • Incompetant
  • Lack of solutions to get their jobs done on time
  • Customer service and missing documents
#1256065
NACA is comparable to a government agency like the IRS or your local DMV. They have no regard for customer service because no one else can offer what they can. Therefore you get counselors that are under educated and overworked and have no idea how to process a home...
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Anonymous
Anonymous

Dropped out to much stress

Product
Naca Home Loan
#1232425

Little did I know that not only did NACA change my loan with so called home affordable program. Pay your loan on time for 5 years and 1000 would go toward your principle. Yes, $ 5,000 went toward my principle, but the rate that was 2%,3% 4% cap 5% what happened is...
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NACA_Online
NACA_Online
NACA Verified Representative

The HAMP modification you received was a government created program that NACA in fact opposed and only accepted as a last resort when no other modification options were possib...

Anonymous
Being Honest

Sounds like you had a HAMP or a HAMP like modification. The only way you would get that is because you defaulted on your mortgage and your lender had to change your terms in a...

Product
Naca Home Loan
#1219517
My husband and I started with the Naca program back in 2016.. we went to every meeting with the counselor. We did everything the counselor advised us to do in order to become elegible for the home loan. We Provided every piece of document that they requested and all...
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NACA_Online
NACA_Online
NACA Verified Representative

We always advise members that email is the most efficient way to contact your counselor. It is difficult for counselors to answer phone calls since they are usually in a couns...

1.0
Product
Naca Home Loan
#1195315