Product: Naca Loan Officer Clear all filters (12 of 12 reviews match)
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I paid my rent with no problem on time every month and was trying to purchase a condo which would have been cheaper than my rent. Despite my experience with that counselor, I have referred several people to NACA because I believe in the program. I never contacted NACA...
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Product
Naca Loan Officer
#1231196
I learned about NACA from other employees at my place of employment. They had used NACA to assist them with their home buying process and were very satisfied. I attended a seminar and began the process to my own home loan process. My first appointment with the...
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Anonymous
Being Honest

I’m glad you received a good counselor. That makes all the difference going through this program. Best of luck on your journey!

NACA_Online
NACA_Online
Naca Verified Representative

Thank you for your comments and we certainly hope your experience continues to go as smoothly as it has so far. We are in the process of making some major enhancements to the ...

4.5
Product
Naca Loan Officer
I liked
  • Very friendly and helpful
  • Counselor was very responsive over the phone
  • Counselor answered all of my emails in a timely manner
#1219471

NACA needs to be more competitive so in the future will be the preferred course of mortgage rather than the traditional mortgage that's causing an arm and leg. This program can be so much better. Big shout out to all the agents and counselor that never answer their...
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1.2
Product
Naca Loan Officer
I liked
  • Interest rate buy down
I didn't like
  • Patience
  • Ignorance
  • Customer service
#1180181
I Tina TK is concerned about giving my money to NACA when the council that was initially given to me has not communicated with me have not told me what is needed and what is required in order for me to pursue home buying Additionally the counselor didn't even call me...
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NACA_Online
NACA_Online
Naca Verified Representative

I'm afraid it's very difficult to understand your post, especially since you refer to "presenting" money in July 2017, which is NEXT month. Other than your $25 annual membersh...

1.2
Product
Naca Loan Officer
#1060508

Today, 03/03/2017, We received a phone call from our counselor from Naca speaking in an unprofessional and hostile tone. expressing how she is to busy to return customer's phone calls. as a client of Naca we have never experienced such uneithcial behavior from an...
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Anonymous
Anonymous

I'm having the same problems with the newark new jersey office. My husband and I have credit scores of 769 &758. Worked my same job 19 years. NACA has been a horrible experie...

Anonymous
Anonymous

Did you finally buy a home using NACA?

1.0
Product
Naca Loan Officer
I didn't like
  • Unprofessional unmoral employee
#1016417
I finally gave up after it became obvious that my multiple counselors didn't have the time to follow up with me. After you first meet with a counselor, it appears that they could care less about you. Insteed, NACA seems to benefit more by providing followup "Action...
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Anonymous
Eugene

That is correct! The loan officers are paid slave wages and have no support. Just as NACA members receive the runaround, so do the Loan Officers.

Anonymous
Anonymous

I would have to agree with this statement

1.6
Product
Naca Loan Officer
I didn't like
  • Rudeness of local mgmt
#983663
I recommended this program to my mom and she started in December 2015 getting items together and I sent items in on her behalf in Feb.2016 and the counselor hadn't looked at them until May 2016. Now my mom has to try and find an apartment with a month to month if she...
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Anonymous
lady Bug

I am going through the same *** with the Memphis office then the counselor has the nerve to get an attitude with me then takes a freakin vacation leaving waiting and wondering...

NACA_Online
NACA_Online
Naca Verified Representative

We would like to look into your claims. Please email me at the address below with more details so we can investigate.Tim TrumbleOnline Operations, NACA ttrumble@naca.com

1.0
Product
Naca Loan Officer
I liked
  • Program description
I didn't like
  • Inadequate counselors
#873505
I purchased my first home with NACA in 1998. My experience was nothing short of miraculous... I had my first appointment in October of 1997, and the loan counselor told me what steps I needed to take to be on track (mostly to continue to pay on time for another 7...
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Anonymous
Anonymous

So are they helping or hurting more people? Don't they advertise no money needed, yet they charge these potential first time home buyers, and mostly low income folks fees for ...

Anonymous
Moneylost

Sound familiar. Well my title search didn't happen until after my contract with the seller had expired. I had a 45 day closing. I had a verbal extension than the seller took a...

2.0
Product
Naca Loan Officer
I liked
  • No mortgage insurance
  • No application fee
  • No closing costs
I didn't like
  • Understaffed
  • Dead slow
#836612
Naca Loan officers are not equipped to attend hundreds of customers. I have been with Naca since September 2015 and ready for underwriting since February 2015. Still waiting for my counselor to work on my paper work. I have giving a 8 months period of all the...
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Anonymous
LC

If you are not getting the help you need at the local office. Call the national office. Just login and go to tab that had "contact us". Trust me they will respond. Also do al...

1.2
Product
Naca Loan Officer
I didn't like
  • It take a year
  • Process
  • Counselor
#826635
I survived the laborious NACA process and purchased my home. In order for NACA to approve the loan I had to arrange an ever so "minor" A/C repair. I did and now NACA cannot find any of the docs the contractor sent them, who is already NACA approved. Those documents...
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Anonymous
Anonymous

We would like to investigate your claims. Please contact me with the details of your story at the email address below.Tim TrumbleOnline Operations, NACAttrumble@naca.com

2.5
Product
Naca Loan Officer
#630748