Product: Naca Loan Officer Clear all filters (19 of 19 reviews match)
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NACA - None vested bad mortgage counselors
Im currently working with Mary Sims in the Chicago office. I have forward her via priority mail, via NACA scan system, and in person every thing she has asked for. I called and spoke with her on yesterday she has advised me the items she scanned in on 1/8/19 are no...
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2.7
Product
Naca Loan Officer
#1459241
She doesn't respond to emails and when you call the NACA office asking to talk to her, she is always unavailable. She then sends a nasty email saying that she did not receive any email and contradicts the statements she made at prior appointments. If only NACA could...
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Tblade29
Tblade29

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Anonymous
Sunshyne

NACA would have helpful counselors if they paid a decent wage. They treat employees just like they treat the members.....horribly. That's why the process is so messed up and t...

2.3
Product
Naca Loan Officer
#1457191

La supuesta consejera q nos atendió Es tremenda imperfecta , no estuvimos ni 15 minutos con ella . después q estuvimos de las 8 am hasta las 5pm Somos tres q llevamos dinero a la casa Pero nos dijo q no podía poner a mi hijo porq tenia 19 años , y q teníamos q tener 6....
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NACA_Online
NACA_Online
NACA Verified Representative

El programa NACA requiere que se consideren las finanzas de todos los adultos en el hogar al crear el presupuesto y la asequibilidad del hogar. Los ingresos de su hijo debería...

Product
Naca Loan Officer
#1381780
She suggested that i should move into a home with people of my own age of that i should go elsewhere to get a mortgage.I have been to NACA before and met with a different consultant and had no issues.ms.mary should not be working with the public i felt insulted very...
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Tblade29
Tblade29

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

NACA_Online
NACA_Online
NACA Verified Representative

Unfortunately, this complaint lacks sufficient details to investigate your concerns. Please call NACA Member Services at 425-602-6222 and speak with a representative so we can...

Product
Naca Loan Officer
#1363735

Things are completely different here in the Birmingham office. I was working with a great rep or so i thought. There was so much drama between him and other reps in the office due to them telling other people he wasn't that good and trying to get clients to work with...
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3.3
Product
Naca Loan Officer
#1346715
" I was in shock because that was a clear indication that she didn't care about my time or the fact that I left work to meet with her - an appointment she scheduled 2 months out! I don't know how NACA stays in business with its poorly ran offices. It's as if they...
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Anonymous
Anony

I've had good communications with the counselors I have but the abundance of paperwork you have to send in every month is ridiculous. They don't tell you if you want to do a b...

Anonymous
Anonymous

that is what you should do go somewhere else.

Product
Naca Loan Officer
#1337120
I have a client that is fully approved for a loan through NACA. However, we can't get the NACA "specialist" to agree to the terms of the offer!?! I've never had a lender tell me that the buyer can't buy the house because of a clause in the contract that does not affect...
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Anonymous
Anonymous

High blood company called naca

Anonymous
Former Volunteer

Out of the Five times I have utilized CFPB(Consumer Financial Protection Bureau) aka cfpb.gov, I have always gotten a resolution thru them with anyone who is incompetent with ...

Product
Naca Loan Officer
#1277414
I paid my rent with no problem on time every month and was trying to purchase a condo which would have been cheaper than my rent. Despite my experience with that counselor, I have referred several people to NACA because I believe in the program. I never contacted NACA...
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Product
Naca Loan Officer
#1231196
I learned about NACA from other employees at my place of employment. They had used NACA to assist them with their home buying process and were very satisfied. I attended a seminar and began the process to my own home loan process. My first appointment with the...
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Anonymous
Being Honest

I’m glad you received a good counselor. That makes all the difference going through this program. Best of luck on your journey!

NACA_Online
NACA_Online
NACA Verified Representative

Thank you for your comments and we certainly hope your experience continues to go as smoothly as it has so far. We are in the process of making some major enhancements to the ...

4.5
Product
Naca Loan Officer
I liked
  • Counselor answered all of my emails in a timely manner
  • Very friendly and helpful
  • Counselor was very responsive over the phone
#1219471

NACA needs to be more competitive so in the future will be the preferred course of mortgage rather than the traditional mortgage that's causing an arm and leg. This program can be so much better. Big shout out to all the agents and counselor that never answer their...
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1.2
Product
Naca Loan Officer
I liked
  • Interest rate buy down
I didn't like
  • Repeatedly missed key deadlines
  • Ignorance
  • Fraud lies unprofessionalism
#1180181