Product: Naca Mortgage Clear all filters (142 of 142 reviews match)
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0 comments

NACA - A trainwreck

I worked a a loan counselor and had experience working in the mortgage industry for many years. My first red flag was being told they didn’t want to hire anyone with experience. I should have known it was going to be a disaster. No one, from the top to the bottom had a clue what they were doing and put clients through unnecessary hoops, over and over.
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Author
Service
Naca Mortgage
Reason of review
Work Experience or Job Application
Review #1592461 is a subjective opinion of poster.
3 comments
1.0
Details
We are selling a home that the buyer's are using NACA. I will honestly say, if I had known how horrible NACA was in getting their ducks in a row to close on a home, I would have denied the offer. It's been 6 1/2 weeks and still no date for closing. We're in a tight...
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Tblade29
#1700447

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Location
House Creek, North Carolina
Service
Naca Mortgage
Cons
  • Losing documents
  • Process
  • Extreme delays in getting approved
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • Naca Feedback
Review #1539352 is a subjective opinion of poster.
7 comments
I drove to the NACA workshop. though it was wonderful. Told them I need to get preapproved, sell my home on a contingency and then buy another home near my daughter. I downloaded all my docs immediately, I have already qualified traditionally, have no debt etc. I had...
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Tblade29
#1700453

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Service
Naca Mortgage
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund
Review #1517145 is a subjective opinion of poster.
2 comments
1.0
Details
I STARTED WITH NACA AND INFORMED THEM THAT I WANT TO WRAP THINGS UP WITH 0-3 MONTHS. I ALREADY LIVE AND THE HOME AND THE HOMEOWNER WAS SELLING THE DIRECTLY TO ME. I WAS GUARENTEED BY MRS. MOORE AT THE LOCAL OFFICE HERE IN HOUSTON THAT I WOULD HAVE MY APPROVAL LETTER...
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Anonymous
#1689357

That is so True SCAM!!!!!!

Author
Service
Naca Mortgage
Reason of review
Poor customer service
Loss
$151000
Preferred solution
get me my mortage that they promised by 03/29/2019 and stop lying
Review #1495531 is a subjective opinion of poster.
2 comments
I followed this program to the letter for more than a year...I did everything that was asked of me. I got all the way to where I even volunteered my personal time, yet I was denied what should be considered unlawful reasons.... The underwriter did not "believe" the...
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Tblade29
#1700476

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Service
Naca Mortgage
Reason of review
Personal over Policy and Professionalism
Review #1490019 is a subjective opinion of poster.
0 comments
In the beginning and the (end-closing) you will be totally overwhelmed and excited as naca provides a variety of mortgage assistance you would not be able to do on your own as a first-time home owner/buyer. Let's just say the beginning justifies the ending. Me as a...
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Author
Service
Naca Mortgage
Reason of review
Fair pricing
Review #1446266 is a subjective opinion of poster.
3 comments
4.0
Details
I closed loan with bank of america using Naca as mortgage broker. I wanted to give my views so people can make an educated choice. Advantages: 1. Closing costs paid by lender ( Appraisal + Attorney fee+ Title insurance+ Survey - These are paid by Lender) 2. No PMI with...
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Anonymous
#1644383

I have a friend going through the process and as a home owner who has owned and sold x4 in my lifetime with traditional mortgage products (always obtained through a broker), I...

Author
Service
Naca Mortgage
Pros
  • No closing costs
  • No mortgage insurance
  • Lower interest rate
Cons
  • No sla
  • Longer wait times for getting response to emails or phone calls
Reason of review
Lower interest rate and saved on closing costs
Review #1446011 is a subjective opinion of poster.
2 comments
1.1
Details
I worked with them for two years. The Tampa office manager (Felix Nunez) hides behind the receptionist and will not take any phone calls or meet with you for any reason. The program is misleading, very time consuming. They want to know everything about your life and...
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Tblade29
#1700503

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Location
Tampa, Florida
Service
Naca Mortgage
Reason of review
Not as described/ advertised
Review #1440151 is a subjective opinion of poster.
0 comments

Homeless Mother of 3 due to NACA

I was under contract on a home after receiving lending approval and an approved purchase amount from licensed mortgage broker NACA. 14 days prior to my scheduled closing date NACA informs me that they are unable to honor the approval, which is due to the errors of their underwriters, they approved to much. I am seeking my earnest money, inspection fees (all of which were paid after receiving the approval documents form NACA) loss wages to attend the scheduled meetings and required community service, return of credit check fees and member fees. After reaching out to the lending bank, NACA is refusing to send over my file. Causing further delays and further financial strain. in 3 days my 3 children and I will be without a home due to NACA's negligence, and untimely responses.
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Author
Service
Naca Mortgage
Reason of review
Order processing issue
Review #1426433 is a subjective opinion of poster.
Resolved
4 comments
4.0
Details
Qualification process went as smoothly as it could get with some dedicated women did what they were supposed to do. In the home search process, the task was giving to a guy and then moved to another one that thinks he own the organization. You cannot call them and...
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Tblade29
#1700507

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Author
Service
Naca Mortgage
Pros
  • Qualification process
Cons
  • Customer service
  • Uncare attitude
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1420862 is a subjective opinion of poster.