Apparently NACA has a lot of clients and gets just $150 per completed processed mortgage. They really do not have the motivation to help if processing your mortgage will take longer than what it costs them ($150). Not only that, they have a lot of volunteers that aren't motivated to help either. Check out this link here if you're looking to do business with NACA or interested in having them help you:
If you're a small business owner have a complicated mortgage like an ARM, check out another organisation. NACA will leave you in the cold.
Product or Service Mentioned: Naca Mortgage.