Product: Naca Receptionist Clear all filters (6 of 6 reviews match)
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The Receptionist is the gateway to any business, It really places a damper on your experience when you encounter someone being rude initially.My first thought was that maybe she (Chanelle) was having a bad day. However, After several different occasions the attitude...
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Anonymous
Anonymous

The Miami Office Manager has been advised of your concerns.Please contact me personally so I may follow up with you.Tim TrumbleOnline Operations, NACAttrumble@naca.com

3.7
Product
Naca Receptionist
#862896
My wife and I heard about the NACA interest rate buy down program through our realtor and thought that it was a great program. We immediately decided to sell our house, and moved into an apartment while we found our new home. While going through the NACA program, we...
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NACA_Online
NACA_Online
Naca Verified Representative

What you are referring to as "fraud" and "bait and switch" was in fact a new federal regulation imposed by the Consumer Financial Protection Bureau that went into effect on Ja...

DeliberateGuy
DeliberateGuy

So, you were not able to buy down your rate at all? Or did you simply not actually research the limitations on the amount of buy-down that could come from the buyer and neglec...

1.4
Product
Naca Receptionist
I didn't like
  • Competency
  • Fraud
  • Incompetant
#650480
We closed on our home almost two weeks ago and were contacted by Hand regarding our post close rehab soon after. My husband and I returned the signed paperwork asap. Here we are 7 business days later..I have been calling Hand and leaving voicemails to check the status....
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Anonymous
Anonymous

It is now Friday and no contact from anybody at Hand. This is really getting to be ridiculous, I understand people are overwhelmed and understaffed but 10 business days with n...

NACA_Online
NACA_Online
Naca Verified Representative

We are sorry you have experienced such frustrations with the HAND department. You don't make any mention of reaching out to HAND management or contacting NACA through other m...

4.2
Product
Naca Receptionist
#648386
After attending the first workshop, we were very excited and dedicated to following the required and steps and begin seeing our dream of owning a home come true. From the get go, nothing on their web site worked. We were supposed to be able to submit documents to our...
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Anonymous
Anonymous

i had the same exact issue i am so disappointed

Anonymous
Anonymous

NACA doesn't base mortgages on your credit score. Sounds like you didn't pay attention to your workshop, didn't read anything in the handbook, didn't provide information requi...

Andrews, South Carolina
Product
Naca Receptionist
#632989
I have been in the program since 2013. Umm. It's 2015. I have a new counselor and she is rude. I spoke to my friend who works at the bank and they told me to move on to a real estate agent because the naca counselor wants me to get grants on my own and ask people for...
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NACA_Online
NACA_Online
Naca Verified Representative

If you have been in the program since 2013 and have yet to be qualified, there are definitely reasons why that are not disclosed in your message. Three to four months is commo...

Product
Naca Receptionist
#583205

I have been with the NACA program for over a year now, I am one of the consumers that actually believed in the hype machine. I was forced to pay membership dues for 2 years because I remained in the program and for some reason their computer systems would not let them...
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kenyaallen
kenyaallen

I am so frustrated with NACA that it has caused me great stress over the last year. I started this program in march of 2012. I have taking time off work to go meet with my cou...

Anonymous
Online Operations

Misery loves company , truthfully what happened not a half story but the truth . Why are you on a personal quest to destroy a company that has helped thousands purchase or k...

Product
Naca Receptionist
#348231