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TERRIBLE EXPERIENCE, for myself as a home seller and for my buyer using the NACA program! DO NOT USE THE NACA PROGRAM! A normal, month long, closing date was set for the sale of our home and we still haven’t closed more than 2 weeks later! Our buyer’s NACA agent hardly...
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1.0
#1561952

NACA in Jacksonville West, Florida - Disappointing

I have been working though this program for 15 months. My first counselor never answered emails, took almost 4 weeks to get a response and apparently I wasn’t emailing her properly. She was very rude and unprofessional. The second counselor isn’t any better yet not as rude. She definitely lacks communication skills, and isn’t honest. On 3/29 my “file was being submitted to the underwriter” my paperwork wasn’t submitted until 6/5. The underwriter now needs more documentation. Sent 3 emails to the counselor and NO RESPONSE. Sick of it. This program is a disappointment, beyond frustrating, has been consuming and stressful. Quick to take my membership fees not so quick to communication or help in completing the program. Worst experience EVER!! Would NEVER recommend to anyone. This program is complete BS!
1.0
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Jacksonville West, Florida
#1556927
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They discriminated against my mental impairment against the ADA. They are not in compliance w NYS filing requirements, and they violate Federal Law. Please send your testimony and complaint to your local Department of Financial Services as they regulate mortgage...
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1.0
I didn't like
  • Intentional infliction of emotional duress
  • Intimidation
  • Harrasment
#1556926
I heard from my daughter how good your program was so I called and a work shop a month ago and they gave me a date for June 10@ 2301 Snyder ave. I was so excited cause I’ve been working on my credit score for 2 years paid so things off. Now I’m ready to precede. I take...
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Tblade29
Tblade29

For some reason Pissed Consumer blocked out my tag. If you search NACA on facebook, my videos will pop up

Anonymous
Anonymous

Naca is a fraud. They had me arrested for exposing them. . I can point you in the direction to have your voice heard. If you'd like, feel free to reach out to me on fb

1.0
#1555413

NACA - Incredible experience

I’m a realtor and I purchased my house through the program. It’s not a scam, if you have any questions please feel free to contact me at mbonheur19@gmai
#1554400
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i am so frustrated right now no return calls/one time they for got that i had an appointment, now my intake counseling is very rude,unprofessinnal. i wonder do she know what she is doing, want me to pay for another credit report, because she done messed up. These...
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Tblade29
Tblade29

For some reason, Pissed Consumer blocked out my tag. If you search NACA on facebook, my videos will pop up

Anonymous
Anonymous

Naca is a fraud. They had me arrested for exposing them. . I can point you in the direction to have your voice heard. If you'd like, feel free to reach out to me on fb

1.0
Forest Park-Morrow, Georgia
I liked
  • Made it seem like a good thing at first
I didn't like
  • Very unprofessional
  • Length of time it takes to get an appointment
  • No return calls
#1551783
Celia at Dallas office is extremely rude. She is holding up the process with her unwillingness to help the clients. Cuts you off when you are talking, doesn't have any answers for any of your questions, all she does is literally forwards you to voicemails. She gets...
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Tblade29
Tblade29

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Anonymous
Anonymous

Its the company culture they make more $$$ if you get in a house with bad credit. Sounds like they could not make $$$ off of you so they are indirectly kicking you to the curb...

2.4
Forest Park-Morrow, Georgia
I didn't like
  • Lack of communication with staff and members
  • No call backs
  • Awful people
#1544315
We are selling a home that the buyer's are using NACA. I will honestly say, if I had known how horrible NACA was in getting their ducks in a row to close on a home, I would have denied the offer. It's been 6 1/2 weeks and still no date for closing. We're in a tight...
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Tblade29
Tblade29

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Anonymous
Anonymous

Did your offer contain a contingency date?

1.0
House Creek, North Carolina
I didn't like
  • Losing documents
  • Extreme delays in getting approved
  • No consideration for sellers
#1539352
I closed on a house on 2/6/19 and i am not in this house as of 5/12/19. I am not in this house yet because of naca's hand department's incompetence, arrogance and negative attituded. I am stuck with paying two rents and two amorgages, for April and May . I am very...
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Tblade29
Tblade29

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Anonymous
Anonymous

You cant own a home and be in the NACA program to purchase another home. That sounds like fraud, so why two mortgages? Maybe this is the hold up?

2.4
#1533374

Contact NACA Customer Service

Mailing Address:
NACA Services
225 Centre St
Boston, Massachusetts 02119
United States
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I have contacted NACA several times. I am not able to get my counselor to respond. I have everything in place. the house I wanted is now sold because I have been waiting on NACA. I need right now support. Please advise?
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Tblade29
Tblade29

NACA had me arrested because I am exposing their blatant regard to State and Federal Laws. Search NACA on facebook and you will see my videos. Feel free to reach out to me if ...

Anonymous
Anonymous

I have been assigned two different counselors and I still am not getting any where. This has been going on for a year now, I still have not heard from anyone. I really wont to...

2.1
I didn't like
  • Longer wait times for getting response to emails or phone calls
  • Lack of effort
  • Dead slow
#1533236