I made an appointment at the Hawthorne Office in January with a counselor after attending the workshop. The counselor went over my initial paperwork and told me I needed to come back in March (two months later) because I had ONE overdraft in my checking account and...Read more
I have been working with NACA for more than a year now. Was finally given a councellor who doeasnot know what he is doing . He keeps asking for one documents back and forth.I have spent alot of money and time just for scanning. Doesn't know how to use online services....Read more
When a counselor by the name of Denise was there I felt I was moving along and progressing. Now! All *** has broke lose. Denise was there last year. I have shown up for appointments and the now counselor not there. Rescheduled to be cancelled. Called to confirm a 3rd...Read more
Out of the Five times I have utilized CFPB(Consumer Financial Protection Bureau) aka cfpb.gov, I have always gotten a resolution thru them with anyone who is incompetent with handling my money THEY FAILED TO THOROUGHLY INTERPRET, FAILED TO PAY ATTENTION TO DETAIL, WELL...Read more
Naca - Frustrating/discouraging
I’ve been waiting on a loan approval for over a MONTH NOW!!!
Naca - Dont waste your time
I attended a workshop, followed up after and met with someone in the office who had no idea what they were doing, paid my 38 dollars and never heard from them again. Its a scam and a rip off. Completely fake!
I have been working with Naca since I believe Nov. 2017. I am very organized and prompted. I didnt get a counselor for months. I finally get one in march she started working on a plan and then i could not contact her for a month finally i call the manager because I was...Read more
I close with Naca 1year ago and it was long process. But what I can say.. Mr. Bent came in and save the day! I was consistent on getting the job done..No matter how long it took.. I made sure I was going close on my beautiful house. It was so hard and very stressful.....Read more
I have a client that is fully approved for a loan through NACA. However, we can't get the NACA "specialist" to agree to the terms of the offer!?! I've never had a lender tell me that the buyer can't buy the house because of a clause in the contract that does not affect...Read more
My husband and I received a preapproval letter in writing from our local NACA office. We believed we were ready to buy a house but they refused to submit a bank application when we went on paid maternity leave. We explained our pay was unchanged and were able to show...Read more
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