Latest review first
I closed on a house on 2/6/19 and i am not in this house as of 5/12/19. I am not in this house yet because of naca's hand department's incompetence, arrogance and negative attituded. I am stuck with paying two rents and two amorgages, for April and May . I am very...Read more
I have contacted NACA several times. I am not able to get my counselor to respond. I have everything in place. the house I wanted is now sold because I have been waiting on NACA. I need right now support. Please advise?Read more
I didn't like
- Dead slow
- Lack of effort
- Longer wait times for getting response to emails or phone calls
I went to the workshop on February 9th and met with David on March 11 to start the process. I only met him once face to face everything else was email. He provided me with the amount I should be approved for the first day. I constantly emailed him and contacted him...Read more
Ms. Briggs - very unprofessional and rude.Read more
I drove to the NACA workshop. though it was wonderful. Told them I need to get preapproved, sell my home on a contingency and then buy another home near my daughter. I downloaded all my docs immediately, I have already qualified traditionally, have no debt etc. I had...Read more
Been in program since Nov 2018 and have submitted all paperwork and have shock payment because of my loan processer wearing too many hats and not communicatin I’m stuck at preproval status because he doesn’t understand I’m a agent working for a company for health care....Read more
My husband and I have been working with Naca for a year and a half. We have had 3 counselors before we got approved even though we supplied all the documentation they asked for. The first two were either fired or quit. so that was very frustrating. We finally got...Read more
NACA - Terrible .....
Very bad experience similar to what other people have had from what I am reading. No returned emails or callbacks. I requested a refund for services not rendered and was told NO !!!! I guess sometimes the same villain that you fight against you turn into them. Let's face it NACA is a subprime mortgage broker and sometimes take advantage of the poor and disenfranchised like the BIG BANKS but when the banks get called out for it they try to fix it or their image. NACA doesn't want try to change that image like the old saying goes if you don't change you will DIE !!! Also, Mr. Trumbe please don't respond or try to badmouth my response because you are not real person.
Located in Richmond office,Simply the most unprofessional counselor or employee I have work with. She never reponeds to emails or voicemails on time, she does not look at the files property, asks to upload the same file over and over, she is very inconsistent on the...Read more
NACA - Great experience
No closing costs and no down payment for a conventional loan. No comparison anywhere else that is why it has a high volume. People on here probably just couldn’t afford it.
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