Most helpful review

Naca - Review in Loans and Mortgages category from Norcross, Georgia

Naca - Review in Loans and Mortgages category  from Norcross, Georgia
Everything everyone is saying is true, but it depends on your preparation as well. Listen, your CREDIT SCORE/REPORT will be pulled and it does matter 100%. Reason being is because it reflects your ability to manage debt. Our process was cake. I got approved the first...
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15 comments
#2112604

Thank You, your comments is very useful. In the beginning stage and finances and credit ready.

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ID
#947654 Review #947654 is a subjective opinion of poster.
Location
Norcross, Georgia
Reason of review
Good customer service

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Verified Reviewer
New Reviewer

Great company

My name is Perry Allen and Naca is a great service.This program helped me to get a home and grant to pay the down payment on my new home. The process was easy, and the counselor worked tirelessly to achieve my goal of homeownership, thank you NACA for everything!
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ID
#3982419 Review #3982419 is a subjective opinion of poster.
Preferred solution
I would like to speak positively about Naca and the services they provide

Don't Even Waste Your Time

They send you on dummy mission after dummy mission and still no results. They get mad when you asks questions and they send you on a run around. They say they want to help you purchase your dream home, in actuality waiting for them you will watch your dream home be...
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ID
#3776229 Review #3776229 is a subjective opinion of poster.
Location
Southfield, Michigan

Requested review

My experience with NACA has been a long and agitating processes. I started this process in April 2021 its now been over a year and I am getting the run around about the information I need. every meeting its something new I need ( which is pushing chances to get a house...
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ID
#3769726 Review #3769726 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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Verified Reviewer
New Reviewer

My Experience with NACA

This is my first time buying a home and I feel NACA is requesting for unnecessary information. I started my journey in March 2022 it's July 2022, and I am on my second counselor, I don't know why, and I am on my third meeting. If you are looking to get into a home...
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1 comment
#2206129

What type of information are they requesting?

ID
#3731488 Review #3731488 is a subjective opinion of poster.
Location
Warner Robins, Georgia

This has been the worst experience.

I started this journey with my mother a year ago, completed all her paperwork and she get's approval to move on to the buying process and every time we find something in her price range it's not NACA or BOA approved. You can't get your counselor on the phone and my mother has wasted time and money with this program. They don't have enough staff to help the people that's already registered with them but they keep having these dream events which should be call nightmare events. Please don't waste your time with this so called program it's not worth the time and energy. IJS

User's recommendation: Save for closing and down payment.

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1 comment
#2204515

I agree with you 100%-save for the down payment and closing. This program is not worth the headache. It's very frustrating and the representatives really could care less if you get to your finish line.

ID
#3715749 Review #3715749 is a subjective opinion of poster.
Location
Rex, Georgia

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Verified Reviewer
New Reviewer

Resolved: Home Buyer Program

Update by user Jun 14, 2022

in the next phase of the program.

Original review posted by user Jun 14, 2022
The program has a lot to offer but they seem to be understaffed and the follow-up appointments are scheduled with too much time in between so, therefore, it seems like the process is probably longer than it would be. Definitely not what I was expecting, but I want to see it until the end because this will be an investment.

User's recommendation: If you are not in a hurry and you do not have all the finances needed, this is the program to use.

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Resolved
ID
#3671466 Review #3671466 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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Verified Reviewer
New Reviewer

In the process of buying a home

I am currently going through the NACA program and my counselor is very helpful. She answered all my questions.. she was very knowledgeable Im still in the beginning stages so far so good..

User's recommendation: It’s A lot of paperwork so be prepared. Is good program for 1st time homeowners. Be patient and trust the process.

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ID
#3660099 Review #3660099 is a subjective opinion of poster.
Location
Hampton, Georgia
Pros
  • Qualification process
Cons
  • Time consuming

Great option

I have been working with Naca to buy a home. The service they provided to first time home buyes is unmatched. There is no closing cost, pmi, or down payment required and the ability to buy down mortage rate which makes it excellents. Through the process i have improved saving and spending habits that will last a life time. I am comfortable with know that not only am I getting a great mortage but that is also one that I will be able to afford.

User's recommendation: Make sure that you have and keep your documents in order.

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ID
#3624015 Review #3624015 is a subjective opinion of poster.
Location
Mesa, Arizona

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New Reviewer

Not enough information

I called to get assistance for my utility bill and they took all my information I was misinformed about they didn't tell me they don't assist in paying water bills.they didn't tell me that in the beginning when I was submitted my information I told them my situation and I been calling the lady for two days she wasn't in.I called back very angry and upset expressed my anger they hurt me I can't overcome what they did I told don't call back and close my case I'm pissed of right now.
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ID
#3469505 Review #3469505 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Preferred solution
Apology
New Reviewer

My experience about NACA process

My husband and I have been in the process for almost a year. We are in the prequalification stage this time and hope things will go faster from now on. Our first counselor moved to a different team and that delayed our process until a new counselor is assigned to us. NACA needs to proactively inform customers when counselors are moving to avoid unnecessary delays in the process. Due to the delay, we are exposed to higher interest rate.
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ID
#3453164 Review #3453164 is a subjective opinion of poster.
Location
Charlotte, North Carolina

Need help

I have been waiting on my counselor to contact me to continue on with my process. I need to move out of my apartment by the first week of July I would like to have everything in place before then I want this process completed before then so be a smooth transition from...
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1 comment
#2163269

Sorry to bring you this news but read alot of the other comments on here. Time does not work with NACA they are extremely slow. I would renew your lease on your apt there is no way NACA will have your approval done in a couple of months.

ID
#3449034 Review #3449034 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Participation in NACA Mortgage Program

You must have patience to participation in this mortgage program, but I am hopeful that we will be able to close within the next few months.

User's recommendation: Be patience submitted all that is ask of you and Good Luck!!

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ID
#3439863 Review #3439863 is a subjective opinion of poster.
Location
Florence, South Carolina

To share my now experince as I am walking in the process

I found the program to be interesting, especially for someone like me who is in section 8 and needs an affordable mortgage. Thus far I have no real complaints, apart from the fact that being in the first stage, you have to rely heavily on others who are familiar or have gone through the program for guidance.

User's recommendation: The organization needs to be a lot cleraer as it concerns each step of the journey to minimize long waits and fatigue. Have more individuals on hand that can answer questions as needed.

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ID
#3434119 Review #3434119 is a subjective opinion of poster.
Location
Cranberry, Pennsylvania

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Verified Reviewer
New Reviewer

My experience with NACA

I have been working with NACA for a little over a year and a half. During this time I learn a lot about the program and myself. I was getting frustrated with the program and how long the process was taken. I realize that doing all this time. Furthermore, I learn how to save. Not only that, but I brought my credit score up. I have learned to be patient. So I will pick the right house for my family.

User's recommendation: The program is worth the waite.

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ID
#3426729 Review #3426729 is a subjective opinion of poster.
Location
Decatur, Georgia
Preferred solution
nothing
New Reviewer

False advertising, theyre goal is not to help you get a loan

This is the shadiest company ever! Why do they claim all the things they do just to have *** service counselors who are flaky and disinterested in assisting. When you call to complain they give you fake emails that do nothing to get you in touch with anyone. They don't do what they say, they make up their own numbers, and they have a total lack of planning or follow through on their part. This place is horrible. D

User's recommendation: Don't use.

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ID
#3358927 Review #3358927 is a subjective opinion of poster.
Service
Naca Mortgage
Cons
  • Disorganized and scam
Loss
$100
Preferred solution
Full refund

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