NACA Reviews

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I have read a lot on people complaining about NACA, many of the same people pursue it (myself being one of them) - why? because final result is sweet (or going to be sweet, in my case) - i mean, i will be closing with 0.0625% interest rate, no closing costs, no PMI and...
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24 comments
#2052240

I'm sorry but this isn't about their process. It's about their sloppy meetings and rudeness on the call for people who are coming to them for help.

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Featured
ID
#1005019 Review #1005019 is a subjective opinion of poster.
Location
Boston, Massachusetts
Service
Naca Mortgage
Pros
  • Home maintenance
  • Lowest mortgage rates
  • No closing costs
Cons
  • Value for time and effort
  • Inefficient processes
Reason of review
Best mortgage rates!
Most helpful review
Naca - Review in Loans and Mortgages category  from Norcross, Georgia
Everything everyone is saying is true, but it depends on your preparation as well. Listen, your CREDIT SCORE/REPORT will be pulled and it does matter 100%. Reason being is because it reflects your ability to manage debt. Our process was cake. I got approved the first...
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13 comments
#1844635

Thank you for your input

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ID
#947654 Review #947654 is a subjective opinion of poster.
Location
Norcross, Georgia
Reason of review
Good customer service

Qualification

I am NACA member since Jul 2019. I have gone through the process until I got qualification letter in Jun 2020 for 6 months. However, because of seller market at that time, I could not find a good house with my affordability. I am going through the process again to get another qualification letter to start home search again.
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ID
#2805338 Review #2805338 is a subjective opinion of poster.
New Reviewer

Scam! Scheme! Rude! Frauds!

Im not going to even get into details in regards to what has happen to us! Other then we need to seriously ban together to stop these things from happening to other innocent people! With all we are already going through now days ! Its a freaking pandemic and they are seriously taking advantage of the situation! For all we know they are posing as naca agents to steal our identity and use it to file for credit for themselves! Or taking the already funded money and putting in their pockets! No oversight what do expect!

User's recommendation: Do not trust this agency!

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ID
#2776263 Review #2776263 is a subjective opinion of poster.
Cons
  • Unorganized
  • Treated like a number
  • Process
Preferred solution
Naca to be investigated because this is ridiculous! Start hiring people who know what they are doing and who keep their appointments

Is because I feel that my mortgage PHHmortgage company is to much brought my home in 2003 for 99;000 still oweing 186;000 and I should have a fix mortgage is my daughter give me your number so if you

My house was bought in 2003 for 99;000 now I am oweing 186.000 I don't understand I feel that I am going to l9se my house because of this my daughter give me your number, so if you can help me fixed this I will be greatful.
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ID
#2738076 Review #2738076 is a subjective opinion of poster.
NACA- Unorganized, apathetic, and down right negligent at times. Terrible communication between their own departments, and between NACA and BoA, lack of accountability. They have no incentive to improve because anyone getting involved must sign multiple hold harmless...
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ID
#2667586 Review #2667586 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Spread the word!!!

My wife and I have started the NACA journey, and we are still on it, but I just want to say that it's been positive so far, and we could see a light at the end of the tunnel towards ownership. And just the thought of not having to have $20,000 for closing costs, is such a relief and we encourage people to try it... It's tough, but I think when it is all said and done, it will be worth it!! User's recommendation: go for it!!!!
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ID
#2660277 Review #2660277 is a subjective opinion of poster.

NACA run around 24 months still no home

My daughter has been dealing with NACA for over 2 years. She had many agents and still does not have a home or close to one. They do not return calls. I convinced my daughter NACA is a complete waste of time
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ID
#2632312 Review #2632312 is a subjective opinion of poster.
Location
East Brunswick, New Jersey

One on one appointments

I have been scheduled for my intake interview 2 different occasions and no one has tried to contact me at all
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ID
#2619077 Review #2619077 is a subjective opinion of poster.
Location
Germantown, Maryland
New Reviewer
I have been working with NACA for almost 3 years now and previously 11 years back. When I came back, I had a counselor who was only talk. He got my info and membership fees, noted that it was November, then scheduled me for January. Came back for next appointment after...
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ID
#2601113 Review #2601113 is a subjective opinion of poster.
Location
Columbia, South Carolina
Pros
  • Help families with homeownership
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Un respect counselor

So as the low quality organization called NACA who hiring people who UN respected the people at all I was registered with your agency because some friends from other states was give positive feedback for that encourage me to enroll, but I didn't know I will be a person like other fall in this dark hole and what I see just lose membership FEES and down score credit nothing otherwise consular not responding and un respect clients customers service not answering the phone at all i dont know honestly if you still working or NO but the days will discover what is this naca .

User's recommendation: Be aware and don’t even think to register with them.

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ID
#2596946 Review #2596946 is a subjective opinion of poster.
Cons
  • Can never talk to my counselor
  • No honesty
  • Waiting for no reason
Preferred solution
Let the company propose a solution

Contractor and No Reimbursement for Work Completed.

This GOVERNment funded Program is a FRAUD!! They give the applicants a run around as well as the CONTRACTORS. Members have paid membership year after year yet to enjoy HOMEOWNERSHIP. Contractors after completed work on homes after an APPROVED INSPECTION FOR COMPLETION OF WORK.. STILL TO GET THE RUN AROUND PAYMENTS. THEYrU

User's recommendation: CONTRACTORS run... unless you're looking to do FREE WORK!!!

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ID
#2559268 Review #2559268 is a subjective opinion of poster.
Location
Memphis, Tennessee
Loss
$25

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Verified Reviewer
New Reviewer
NACA - I was made ineligible as retribution
NACA - I was made ineligible as retribution
NACA - I was made ineligible as retribution
NACA - I was made ineligible as retribution
NACA - I was made ineligible as retribution
I was told that I was no longer eligible due to a violation of policy because I started an investment LLC last year with the intent of beginning to invest small amounts AFTER I've purchased my own home. It feels as if I'm being discriminated against because I voiced my...
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1 comment
#2014469

I don't see how people continue with Naca. Look at how they treated you and they claim to help the underserved.

NACA is useless if you can take budgeting and personal finance classes. You can buy down points and have a good interest rate. People need to educate themselves on Finance and then their will be no need for NACA to treat their customers like second class citizens.

Yes there intent may be good but reviewing these complaints they would not treat other people this way. It's a shame!

ID
#2548269 Review #2548269 is a subjective opinion of poster.
Location
Boston, Massachusetts
Pros
  • Lowest mortgage rates
  • No pmi
Cons
  • Discrimination
  • Inefficient processes
  • Extreme delays in getting approved
Loss
$60
Preferred solution
Let the company propose a solution
New Reviewer

El mejor programa

NACA es un muy buen programa yo personalmente compre mi casa con ellos con un super interes y agradesco a todo su perosonal sobre todo a ANTONIO CORONADO que me ayudo super bien sabe lo que hace y con mucha experienca y lo recomiendo es un proceso mas donde te ayudan
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ID
#2494419 Review #2494419 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

No communication from company

NACA has not communicated with me, it appears that this may not be a reputable company. I have called corporate, the phone gets disconnected EVERYTIME, before I can leave a message. No one has responded to my emails as well.

User's recommendation: Proceed with caution.

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1 comment
#2014485

I agree. They need to be held accountable for their awful business practices.

I'm currently looking into legal ways to accomplish this, but I recommend everyone who has had a similar experience let the IRS know.

It takes 5 minutes to fill out and submit Form 13909 and it's one of the most direct ways to let the government know that this taxpayer-funded nonprofit is failing in it's supposed mission. https://www.irs.gov/pub/irs-pdf/f13909.pdf

ID
#2482601 Review #2482601 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

No communication

Ive called and got nothing but busy signal or just completely hung up on. No return emails. Im very serious about purchasing a property. Communication is key and important to me. I am adamant about getting the process started.
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1 comment
#2014486

I agree. They need to be held accountable for their awful business practices.

I'm currently looking into legal ways to accomplish this, but I recommend everyone who has had a similar experience let the IRS know.

It takes 5 minutes to fill out and submit Form 13909 and it's one of the most direct ways to let the government know that this taxpayer-funded nonprofit is failing in it's supposed mission. https://www.irs.gov/pub/irs-pdf/f13909.pdf

ID
#2451774 Review #2451774 is a subjective opinion of poster.
Location
Monongahela, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Mar 11, 2021

I was suppose to receive a follow up call with my counselor March 2nd 2021. He didn't even bother calling me. Not only that, I haven't been able to reach anyone because the answering service is severely choppy and I had to listen to 'Remember these four letters....'...

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2 comments
#2014487

I agree. They need to be held accountable for their awful business practices.

I'm currently looking into legal ways to accomplish this, but I recommend everyone who has had a similar experience let the IRS know.

It takes 5 minutes to fill out and submit Form 13909 and it's one of the most direct ways to let the government know that this taxpayer-funded nonprofit is failing in it's supposed mission. https://www.irs.gov/pub/irs-pdf/f13909.pdf

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ID
#2413477 Review #2413477 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Cons
  • Manager do not answer emails
  • Counselor do not answer emails
  • Counselor do not return phone calls
Loss
$102
Preferred solution
Deliver product or service ordered

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