Latest review first
Ms. Briggs - very unprofessional and rude.Read more
I drove to the NACA workshop. though it was wonderful. Told them I need to get preapproved, sell my home on a contingency and then buy another home near my daughter. I downloaded all my docs immediately, I have already qualified traditionally, have no debt etc. I had...Read more
Been in program since Nov 2018 and have submitted all paperwork and have shock payment because of my loan processer wearing too many hats and not communicatin I’m stuck at preproval status because he doesn’t understand I’m a agent working for a company for health care....Read more
Located in Richmond office,Simply the most unprofessional counselor or employee I have work with. She never reponeds to emails or voicemails on time, she does not look at the files property, asks to upload the same file over and over, she is very inconsistent on the...Read more
I never signed up for anything related to NACA, in fact I had to look them up to see who they were and what they are peddling. They need to remove my cell phone number from their list or risk receiving a complaint from the FCC and Attorney General's Office.Read more
I didn't like
- Robo calls
This process is awful. I am going to the BBB on NACA because no one will return your call and no one responds to emails. I will not refer anybody to NACA after the experience we have had.Read more
I did my aplication and they charge me twice when I try to talk with the associate about twice charge I receive very RUDE customer service in the front desk . People is there bec need help but they acting like they are the owners or they going give you the money for...Read more
While i believe that the NACA product sounds great in theory I really dont believe that the program works. I have been strung along week after week and told that my file has gone to the underwriter only for them to say i need something else every single time. This last...Read more
Some people are very very very rude at the front desk in jax, fl. Who is the supervisor and who do you contact to speak to about your fileRead more
I worked with them for two years. The Tampa office manager (Felix Nunez) hides behind the receptionist and will not take any phone calls or meet with you for any reason. The program is misleading, very time consuming. They want to know everything about your life and...Read more
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