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I worked with them for two years. The Tampa office manager (Felix Nunez) hides behind the receptionist and will not take any phone calls or meet with you for any reason. The program is misleading, very time consuming. They want to know everything about your life and...
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NACA_Online
NACA_Online
Naca Verified Representative

We’re sorry that this person had difficulty completing the NACA program, but there are several mis-statements that need to be corrected. Nobody at NACA “hides behind the recep...

1.1
#1440151
Have been trying call to get a "Intake Preparation" new appointment setup and directed back and forth to the same numbers twice before someone actually took my information. I was then quoted that I would receive an email with my appointment time in which I still havent...
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NACA_Online
NACA_Online
Naca Verified Representative

We are sorry for the confusion the member has experienced. Unfotunately, this post does not contain enough details to let us help online. Please call NACA Member Services at 4...

#1439979
If you are approved thru NACA be aware that you will recieve only equitable title and a Deed of Trust. This means that at any point you default on any agreements between you and Naca, Naca can immediately remove you from your home. No legal remedies, no court or...
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NACA_Online
NACA_Online
Naca Verified Representative

Unfortunately, the “law student’s” post is filled with deceptions and inaccuracies. There is in fact no difference between a mortgage obtained through NACA and any other conve...

Anonymous
sam

Be careful to proof read before hitting send but I see you are correct about limited rights and losing your home. The "power of sale clause" allows everyone to lose their home...

#1438198

I am the seller, we signed a contract to sell to a NACA member 21 Sept 2018. We jave completed everyghing required. Supposed to close 21 Dec. Yep 90 days after signing. Told today we will not close on the 21st Dec. No new date has been given.
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NACA_Online
NACA_Online
Naca Verified Representative

A delay of such length is extremely rare. Most loans obtained through the NACA program close withing our 28-day contract-to-closing time frame. This sort of delay can only be ...

1.0
I didn't like
  • Customer service
#1426735
Resolved
Qualification process went as smoothly as it could get with some dedicated women did what they were supposed to do. In the home search process, the task was giving to a guy and then moved to another one that thinks he own the organization. You cannot call them and...
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Kolington3
Kolington3

Kolapo Bello to NACA_Online less than a minute ago #1620521 Things started to move on smoothly after Washington Riles stepped in and got everything resolved in about 2 days. I...

NACA_Online
NACA_Online
Naca Verified Representative

If you have a complaint regarding specific staff members, we ask you to please call NACA Member Services at 425-602-6222 to file a formal complaint. The complaint will be forw...

4.0
I liked
  • Qualification process
I didn't like
  • Customer service
  • Uncare attitude
#1420862

As a a REALTOR, I would NEVER recommend this company!!!! We have extended closing 3 times because of NACAs incompentence. Ive beening dealing with this company for over 2 months trying to close on a home...no closing date in site. I shall NEVER recommend NACA and if I...
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Anonymous
Zzz

I am not surprised about the shenanigans with NACA, I don't see any benefit when dealing with them. It is sad but it seems like the people who NACA hires are rejected wanna be...

Anonymous
Bruce

As a seller I am disappointed in NACA. We are due to close as per contract on Dec 21 2018. To date no one can confirm the closing date , and they are slow to return calls or a...

#1411321
wife & I got laid off, so far behind it sucks had our house since 2002, wells wont remodify and say they cant help us, someone said look into naca, right now it looks like bankruptcy, loose my house and try to get a place half decent for my wife and kid, 50 years old...
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NACA_Online
NACA_Online
Naca Verified Representative

NACA's Home Save program is still working to save homes with unaffordable or predatory mortgages every day. The program has saved more than a quarter-million homes across the ...

#1410374
My advisor DeAndre gave me hope that i will be a home owner soon. I gave me false hope thats what he did instead of ignoring my emails. The secretary who i reached out to passed on information to me. Stating he said he cant help you. But remind you the last appointment...
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NACA_Online
NACA_Online
Naca Verified Representative

This complaint is obviously lacking some key information that would explain why you were unable to be NACA qualified at the time. Please call NACA Member Services at 425-602-6...

1.0
I didn't like
  • Fraud lies unprofessionalism
  • It appears to be unreal
  • Misled about qualifications and approval
#1403701
I read the reviews and even then I wanted to believe otherwise about this “amazing” program. But after a lengthy several months and following directions, saving money, showing our dedication and commitment to the program. We were just another number in line. We felt...
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NACA_Online
NACA_Online
Naca Verified Representative

We are sorry you were dissatisfied with the amount of yoru approval and chose to go elsewhere. The NACA program is based upon determining how much the member can genuinely aff...

1.0
#1402610
The journey: •March 2017- Attended the workshop •July 11, 2017- (1st counselor) appointment •October 16, 2017 - (1st counselor) appointment •December 13, 2017 - (1st counselor) appointment •March 8, 2018 - (1st counselor) appointment •April 28, 2018 - Attended NACA...
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Anonymous
NACA _Sucks

Naca is nothing but useless appointment and action plans. The NACA appointments consist of you watching your "MC" upload your documents into their *** system. If you do it you...

Anonymous
DirectDormouse

Update: All NACA said after the appeal is "we apologize for what this mistake might have caused you, but we can't qualify you at the time being" I lost $3000 for EMD,, $1300 f...

1.0
I didn't like
  • Ignorance
  • False-information
  • Length of time it takes to get an appointment
#1400723