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Started the process in 2016 with the Upland office it was very bad experience. I hate that this company is non profit organization running the place like a zoo. I did get the home Jan 2017 but I would never recommend anyone to use this organization. I made the mistake...
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NACA_Online
Naca Verified Representative

We are sorry you had a bad experience with the contractor. Please remember that all contractors who are authorized through NACA are independent businesses that have met a spec...

#1330257
This is not just a buyer's problem. A seller could die of old age waiting for a NACA buyer to close There have now been five postponements. In addion to tghe sellwer having to pay the closing costs, I don't know if they are incompetent or what, but a month after the...
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NACA_Online
NACA_Online
Naca Verified Representative

We are sorry you have experienced delays in closing. During the peak summer real estate selling season, delays in closing are most often due to backlogs at the bank as the vol...

1.2
#1328688
I paid naca 3k for pre legitation services, they assured they would most likely resolve my problem with my loan servicer with in a couple months. As soon they got my money, there customer service disappeared, I practically had to harass them to get any information, but...
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NACA_Online
NACA_Online
Naca Verified Representative

This review is clearly about an organization other than the Neighborhood Assistance Corporation of America. NACA never has and never will charge for any of its services in its...

#1324867
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Naca - Don't waste your time

Don't waste your time on NACA. Fake Fake FAKE... they need to be shut down...
1.0
Details
Interest Rate
#1323637
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Naca - What’s really going on?

Why is NACA being ranned in such an idiotic type of way? The’re Tyrants. Can any former NACA workers shed some light on that depressing system?
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
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Value for money
Website
#1318060
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NACA Nightmare

The worst place to go to for loan. Lazy counselors and Managers. Total waste of time. For 1 year and 3 months provided every document to the teeth yet still at the same spot our file will not move. You provide a document you think you are done and they return for something else or even ask you for what you have already provided in the past. Please don't use them run away.
1.0
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Customer service
Product or Service Quality
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#1317130
I am a real estate professional who has worked with NACA twice and both times have been the worst experience of my Real Estate Career. As many here know ,buying a home is a stressful process as you have deadlines you have to meet and they're numerous obstacles that...
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NACA_Online
NACA_Online
Naca Verified Representative

At no point has NACA ever claimed that our process is fast or easy, and in fact it isn’t designed to be. The basis of the NACA program is full-document underwriting, a process...

1.9
I liked
  • Best rates
I didn't like
  • Lack of knowledge
  • Empty promises
  • Counselor
#1313747
As a supplier for NACA, I have found there response and payment of our bill to be very slow. No communication to the vendor, when payments will be made. Extremely slow in paying the bill. I currently have to bills that are over a year old that haven't been paid. Tried...
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1.0
#1312613
I relocated from the Midwest to attend graduate school in Cambridge and decided to stay and finish my military career in MA. After googling home purchase options in the Boston area, I chanced upon NACA and attended one of their info sessions. NACA claimed to offer...
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#1311666
A Nightmare— I am still hurting over the mistreatment we received from NACA. Endless document submissions only to be told they needed something extra. Also the counselor or whatever you want to call that person was RUDE— it was like you better not correct me or I will...
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Anonymous
Anonymous

I agree! Communication with the individuals is *** poor. It takes forever to get a response, and when you do the counselor gets an attitude with you. This whole has been a nig...

Anonymous
no way

I agree, there needs to be an investigation within the ranks of naca.

1.0
#1308146