filters
state:
Show
city:
Show
product:
Show
After finding out they misfilled our email, we were finally got assigned a loan officer for a September appointment (4 months after going to worksop). I do understand that they are very busy, and it gave us time to gather documents and increase our savings. 1 month and...
Read more
1.0
#1093983
I signed up months ago to attend the mandatory workshop before you can begin the process with them. I had to register on the website, I even took a screen shot of when I reached out to them a week before to confirm everything. They told me everything was a go and all I...
Read more
NACA_Online
NACA_Online
Naca Verified Representative

Please contact me with your name and the date and time of the workshop you refer to. Please also send me the screenshot you mentioned and I will bring it to the attention of t...

1.3
I liked
  • Not sure
I didn't like
  • Dont keep their word as a company
  • Fraud lies unprofessionalism
  • Awful people
#1093113
NACA is like walking in circles - it's not worth it! My counselor switched last year and This guy is singing a completely different tune from the last! I walked out crying from my first appointment because after telling me I was almost done - I wasn't. I wasn't even...
Read more
Anonymous
Anonymous

oh my GOD I am going through the same nightmare ...it has been forever. I put off getting a counselor because I wanted to make sure I wasn't jumping the gun. I am on to my sec...

NACA_Online
NACA_Online
Naca Verified Representative

It would be very helpful if you could provide some specifics about your counselor singing a completely different tune We would like to review your file and look into your com...

1.4
#1087955

Short Review on March 06, 2017

Naca
#1017435
2.3
Details
Counselors with the worst attitude and very unprofessional. The company has great ideas, but the thought of making people feel less than they are is unacceptable. They need to hire people that can and will do their job in a professional, ethical manner
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Short Review on February 07, 2017

Naca
#1004086
I try to read and also ignore all the comments but say what. They just called to cancel my first appointment with two a few our notice. I am reconsidering my choice now. I dont mind about complicated and long process but i cant stand with unprofessional and irresponsible.
Comment
Show

Naca Home Loan Review

Naca
#965015
1.0
Details
Worst in communication. Worst in loan closings.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Naca Loan Modification Review

Naca
#956228
1.0
Details
They are just like Banks receiving government funding to help 1 in a thousand. Corrupt. They could. It help me as I had a corrupt MBS security loan from Wells Fargo
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
On October the 17, 2015 I went to a NACA workshop in Homestead Fl...No one sowed up with the Booklets so we did not receive them The Guy who was conducting seem to not think about many things ..For two years I have allowed these people to *** me...Asking for the same...
Read more
NACA_Online
NACA_Online
Naca Verified Representative

It is sad to see such a vague, rambling and disjointed complaint such as this one, which even contradicts itself. However, there are several points here that can be addressed....

#1085452
We have been dealing the the HAND dept trying to get our lower level floors done as a wish list item. From the beginning we could not get a phone call or email returned. We have been giving misleading information on what paperwork our contractor needs to fill out and...
Read more
billytocontact_48
billytocontact_48

HAND Department is so messy and unorganized worse that NACA. I know it is a nightmare to deal with them. I understand that you are so frustrated. I have been in your situation...

1.9
#1084772
NACA must hire very uneducated, lazy, unorganized people. They lose documents, they say they don't receive faxes, (faxed them 5 times And still they say they didn't receive it. And each time on my end it says it went through. It's just easier for them too say they...
Read more
Anonymous
Anonymous

Please don't blame the employees, for they are pawns in the NACA game and do not know what they have gotten themselves into. NACA has a ridiculously high turnover rate for tha...

NACA_Online
NACA_Online
Naca Verified Representative

Every time you fax documents into your NACA file, please make sure that you are using the special NACA Fax Cover Sheet that you can download though your NACA file. This cover...

#1084506
I called today to get information. My first impression with this call and seeing all these bad reviews with very similiar complaints in different states scared me away. The lady I spoke to was no help. Sounds a bit rude as well. I am glad these reviews written by...
Read more
Anonymous
Anonymous

Omg! Wow sorry to see such horrible reviews about naca! I purchased my home in Nc back in 2007. In 2009 I found out that Bank of Ameerica( mortgage handler at the time) was un...

billytocontact_48
billytocontact_48

Mr. Trumble,He is lucky to find out by just one telephone call what NACA is about. There are lots of people (you guys call them NACA members) including me that bought houses a...

1.0
#1082998
I started this program in March and I am currently awaiting another closing date on my house after already giving NACA 45 days to close. Everything has been submitted, contracts signed, bank approval, but of course NACA decides they need something else. The lender...
Read more
NACA_Online
NACA_Online
Naca Verified Representative

There are some points in your statement that to not make sense, which perhaps indicates you do not understand how the process works.Once the bank application has been submitte...

billytocontact_48
billytocontact_48

I advise you to leave NACA now!!! Get your mortgage from a normal mortgage broker. You have more than enough time (45 days) to get your mortgage from another place. Just pic...

1.8
#1082979
To whom it may concern, We have had a very bad experience getting paid after making an official draw request. The person/s in charge of handling the disbursement of funds has systematically delayed the release of the draw amount for work that was completed on July 19,...
Read more
billytocontact_48
billytocontact_48

That is the problems if you work with the HAND Department of NACA. They waste the time and money for all contractors. HAND Department is so messy worse that NACA mortgage cons...

NACA_Online
NACA_Online
Naca Verified Representative

We are sorry you are experiencing a delay. I advised you earlier earlier today via email on who to contact to resolve this situation. Please check your email if you have not y...

#1082004
Si usted va a tener una entrevista *** Stepany Salazar vaya preparado para tener un dolor de cabeza bien fuerte, Por que Ella no te va ayudar en nada y te va a tender bien mal es despota y ordinaria, te va a dejar esperando una hora para empezar la entrevista y no...
Read more
NACA_Online
NACA_Online
Naca Verified Representative

Lamentamos que haya tenido una mala experiencia *** su consejera. Es posible que desee hablar *** el gerente de la oficina local para expresar sus preocupaciones. Si desea pre...

#1081849