I am currently involved in a transaction with Naca and it has been a nighmare! The counselors have no idea wgst they are doing. They do not return emails or phone calls, they have no idea of what is going on with the clients loan or when escrow will be closing....Read more
I started NACA a year ago today, maybe in Feb 2016. Between all the unreturned phone calls from my NACA counselor, false information given at the workshop and at appointments, pointless NACA visits, I am finally a homeowner! I will say it was not a fun nor exciting...Read more
Naca is not for everyone regardless of your financial situation. I would recommend to some one with no money to save, save ,save. Get a financial plan in place an save where it's comfortable for you. Don't spend unnecessarily, get a rent payment as low as you can...Read more
Naca Customer Care Review
I attended a seminar on Nov 5 of 2016 and I haven't received any notice or an NACA ID number......I am highly upset that my information can't be found when I drove a totally of 4hours to get there and back with paying toll fees! So UPSET!!!
Short Review on March 06, 2017
Counselors with the worst attitude and very unprofessional. The company has great ideas, but the thought of making people feel less than they are is unacceptable. They need to hire people that can and will do their job in a professional, ethical manner
Short Review on February 07, 2017
I try to read and also ignore all the comments but say what. They just called to cancel my first appointment with two a few our notice. I am reconsidering my choice now. I dont mind about complicated and long process but i cant stand with unprofessional and irresponsible.
Naca Home Loan Review
Worst in communication. Worst in loan closings.
My Husband and I attended the first required meeting on 08/27/2017. At the meeting everyone was told they should get their NACA ID in a week for the website. Two weeks went by we never received ours so I called the member number on 09/08/2017. I was told our file...Read more
I have been working this program for nearly a year and the communication along with follow-up is the worst. After calling their Member Services department to make a formal complaint, the person states that you need to e-mail this complaint over to me so I can verify if...Read more
I am a second time homebuyer and I just closed with NACA on Friday. I must say that this entire experience has been a nightmare and I went to closing with uncertainty because the entire process caused this. Let me start off by saying that I closed 60 days from when my...Read more
I didn't like
- Totality of it
My husband and I attended a NACA meeting in Oct 2016, at the church on San Pedro in Los Angeles. We did not get an appointment to see a counselor until Jan 2017. We walked into our first counseling session with every document that was requested. The bank statements,...Read more
I have a close relative that has been seeking to purchase a home through the NACA program it has been a struggle for her it has been equally as troubling to me because i am a loan officer that helps a lot of low to moderate income borrowers purchase homes that need...Read more
We started the process in the spring of 2016 by attending a seminar, and choice to meet with a counselor several months later in order to get our affairs in check. The process is extremely long and tedious. I have read some of the reviews, and in my opinion; once you...Read more
I am very disappointed with how NACA handles the contracting process. As a contractor, waiting over 60 days to be paid for services rendered is extreme, IMO...most contractors working in the residential market are very small businesses trying to make payroll w/ some...Read more
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