When I initially met with my counselor, I met NACA's financial requirements and all was needed was my documents which was submitted except my voter registration which was submitted during the second meeting and upon my counselor's request.Three months and I am still waiting approval.
The underwriter requests the same documents. The underwriter finds reasons to request explanations of the submitted documents.
I do not understand why NACA wasted three months of my time requesting the same documents.NACA is not helping those that are in short turnaround but wants folks that will take years to get a loan.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Naca. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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